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Intercom paging not working on avaya partner phone

We had this problem before on only one of our system phones and a technician came in and cleared the problem with a function clearing series. Usually hit intercom button and than loudspeaker button to page shop--Any answers out there?

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  • Anonymous May 11, 2010

    What's the problem? You cant page the shop?

    If it is overhead paging, then you would just dial intercom 70.


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1 Answer

Are you paging the overhead speakers, or paging the speakers on the phones?

Posted on Oct 10, 2009

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1 Answer

How do you disable the intercom feature on an Avaya Partner 18D phone?


Unfortunately, you can not, as this would disable the ability of dialing other extensions, thus making the system useless.

You need the intercom buttons to transfer calls, so that is another reason.

Aug 29, 2011 | Avaya Corded Phone avaparp18d

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I need to set the ringers to only ring at the two receptionist desks and not everyone else's offices. Please help! We have Avaya Partner 18D phones.


Partner ACS systems come with Centralized programming instructions. Most of them starting with Feature 00 Left Intercom twice and Right Intercom. When you dial an extension, the lights will be solid or blink according to how it's programmed and you press each button to turn on or off or delay ringing.

Your system administrator should have a book.

Carl

Sep 28, 2010 | Avaya Corded Phone avaparp18d

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I have an Avaya Partner 18D phone here at work, I had reset the phones accidentally. Now everything works fine, besides the page button. I am unable to press "intercom" then "page all" to say anything to...


When you reprogrammed, did you do #505, group 7 to tell the phone system what ports the voicemail was? The voicemail is picking up because the ports are set to ring (which gets turned off, when you tell the system those are voicemail extensions by using #505)

If there were phones that were paged before, my guess is that they were in a calling group, then there were buttons set to page the calling group. (Intercom *72, 73, 74, etc) Intercom *70, pages overhead as well as the phones in group 1 (71)

Feb 16, 2010 | Avaya Corded Phone avaparp18d

1 Answer

I bought a used avaya partner phone system online. It came with Partner mail vs module... I cannot access the menu for voice mail to set it up... Avaya directions say pressing (intercom) 777 but all I get...


Did you really think it was going to be that easy?

You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.

Here's a manual for the VS R4. It should work for your system for the basic installation. http://public.carl.airpost.net/Avaya/Partner%20Mail%20VS%20R4%20Installation%20and%20Programming.pdf

Page 35 is your installation information and page 50 tells you how to program the ACS.

Good luck.

Carl




Nov 05, 2009 | Comdial Avaya Partner ACS with Voice Mail...

1 Answer

Lights and intercom


Feature 00
press the button that is supposed to be him
press the left intercom and *XX (XX is the extension number of the user)

feature 00 when done

Pressing the button will now page the phone, and you will see the status of the user.

Aug 12, 2009 | Avaya Partner 34D Corded Phone

1 Answer

I can't set up the intercom system on my Avaya Partner ACS R7


To program a page button for other extensions.
At the phone, press Feature 00
press the LIGHTED button you want to program.
press the LEFT intercom button, followed by * (star) and the 2 digit extension number.
Repeat for more buttons.
Feature 00 when done.

Now you can just press the button, and it dials intercom *10 (example)

it will activate the speakerphone and you can talk.

Jul 09, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Using intercom on Lucent partner phones


A Partner is a pretty simple system and the phones are probably all in a single calling group. Your extensions are numbered from 10 to whatever, so at the least you can grab a phone, press the intercom button and dial 0 or 10. It will ring the main phone.

From there, you can start dialing 11,12,13 etc and build your directory. IIRC pressing * in front of the number turns it into a handsfree call. Now, here's where you get to see what kind of installation you have :-) Press intercom and dial *71. With luck, every idle phone will have paging. (71 will ring every phone btw).
This does require programming and an extension can be either in or out of a group.

I do have a basic Partner ACS manual on my website. http://www.public.carl.airpost.net/Partner_ACS.pdf

The display phone users manual in in the document. Page 179 starts chapter 6, a 30 page guide to the phones.

Carl

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1 Answer

Avaya Partner-18D office phone-After an intercom call, the receiver's phone rings


Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

Dec 28, 2007 | Avaya 700340193 Corded Phone

2 Answers

Partner 18D intercom not working


If you mean intercom, as in Speaker/overhead paging, then the buttons need to be reprogrammed to access the intercom. If you mean calling from one avaya phone to another, then the system is more then likely fried. from your system press the intercom button, 61. that should give you the paging access that I think you are looking for.

May 21, 2007 | Avaya Corded Phone avaparp18d

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