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What is scan code status 2C15?

I was scanning a document and the receiver indicated they did not receive the scan. On the job status line, it states 2C15 status. What is this?

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Posted on Jan 02, 2017

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SOURCE: What does job status code

It's an E-mail related error message. The message is exceeding the file capacity. Reset and extend the message size limitation or reduce the number of pages and try the job again. Hope this helps

Posted on Jul 20, 2011

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Ricoh c6501 sp error coad sc 925 solution


SC925 B Net File function error *GW The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue. The HDDs are defective and they cannot be debugged or partitioned, so the Scan Router functions (delivery of received faxes, document capture, etc.), Web services, and other network functions cannot be used.
HDD status codes are displayed below the SC code: • Refer to the four procedures below (Recovery from SC 925). Here is a list of HDD status codes:
Display Meaning (-1) HDD not connected (-2) HDD not ready (-3) No label (-4) Partition type incorrect (-5) Error returned during label read or check (-6) Error returned during label read or check (-7) "filesystem" repair failed (-8) "filesystem" mount failed (-9) Drive does not answer command (-10) Internal kernel error (-11) Size of drive is too small (-12) Specified partition does not exist (-13) Device file does not exist


Procedure 1
If the machine shows SC codes for HDD errors (SC860 to SC865) with SC 925, do the recovery procedures for SC860 to SC865.
Procedure 2
  1. If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine power off and on.
  2. If this is not the solution for the problem, then initialize the NetFile partition on the HDD with SP5832-11 (HDD Formatting - Ridoc I/F).
    NetFiles: These are jobs printed from the document server using a PC and DeskTopBinder. Before you initialize the NetFile partition on the HDD, tell the customer:
    • Received faxes on the delivery server will be erased
    • All captured documents will be erased
    • DeskTopBinder/Print Job Manager/Desk Top Editor job history will be erased
    • Documents on the document server, and scanned documents, will not be erased.
    • The first time that the network gets access to the machine, the management information must be configured again (this will use a lot of time).
  3. Before you initialize the Netfile partition with SP5832-11, do these steps:
  4. Go into the User Tools mode and do "Delivery Settings" to print all received fax documents that are scheduled for delivery. Then erase them.
  5. In the User Tools mode, do Document Management> Batch Delete Transfer Documents.
  6. Do SP5832-11, then turn the machine power off and on.
Procedure 3
  1. If "Procedure 2" is not the solution for the problem, do SP5832-1 (HDD Formatting - All)
  2. Cycle the machine off/on.

Apr 12, 2016 | Ricoh Office Equipment & Supplies

2 Answers

Err code 322 every time ces up on my HP 6600 print scan web copy n faxachine .


Video might not help but 322 is an error with the receiving fax machine due to poor telephone line conditions. Solution is to set the receiving machine to receive at a slower transmission speed if it still fais resend the documents in smaller sizes. Hope this helps

Apr 16, 2013 | Office Equipment & Supplies

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

What does job status code 2c15 mean on Toshiba copier?


It's an E-mail related error message. The message is exceeding the file capacity. Reset and extend the message size limitation or reduce the number of pages and try the job again. Hope this helps

Jul 19, 2011 | Toshiba Office Equipment & Supplies

1 Answer

Scanner problem - Panasonic DP-8020E


try uninstalling printer driver then reinstalling it if this doesn't work then contact adobe support see if they have a patch for this problem

Jul 30, 2010 | Panasonic Office Equipment & Supplies

2 Answers

I have a Canon ir 3045 copier, when I try to send the scanned copy directly to a file, the file doesnot save to the destination network folder. When I looked at the scanner send logs i saw status as NG...


I have a Canon ir 3045 copier. I had sucessfully scanned two documents but the third scanned document (107 pages) was not emailed to me. When I click on press details, the job type reads #801. how do i retrieve the document?

Apr 24, 2009 | Office Equipment & Supplies

1 Answer

When scanning in documents


Open up the document feeder and clean the small scanner glass.

Dec 29, 2008 | Dell 966 All-In-One InkJet Printer

1 Answer

Scanning to C352 server connect error


Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

Oct 20, 2008 | Konica Minolta bizhub C250 All-In-One...

2 Answers

Won't scan legal documents properly


Make sure that you set the paper size in the setup menu for legal - 8.5 x 14 for the manual paper feed.

Jul 01, 2008 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

Jan 07, 2008 | Canon PIXMA MP530 All-In-One InkJet...

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