Question about HP Photosmart C5280 Printer

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Broken paper feed roller

Can I replace the paper feed roller on my HP C5280 printer? If so where can I purchase the part?
Thank you

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  • Anonymous May 05, 2009

    didn't find parts there

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Its sounds like possibly the paper feed rollers are warn and the paper maynot be feeding though smoothly which could cause problems like your experiancing.

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yeah,
Open the cover of printer check the tonner move the cover of printer,you'll see the green roller, check whether any stuck around it roll it forcefully (dont break it) clean perfectly,anything must be stuck there,
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The paper doesn't want to feed when I print.


I have a HP3210 and it would not feed photo paper (HP brand) and I put a small amount of the fingertip moistener (the same type of stuff a bank teller uses to count bills) on the two feed rollers that are seen from the back of the printer and it seems to have solved the problem. The product used is SortKwik, and it was purchased at Office Depot. HP service reps were of no help and did not seem to care..their only solution was to buy a new printer!

Jun 09, 2010 | HP Photosmart 3210 Printer

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Load paper error


Please perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=uk&lc=en&dlc=en&product=3204464

If the issue persists, please perform the following steps:

1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.

If the issue persists, please repair your printer as the paper sensor is faulty.

:) Dr Tony

Apr 15, 2010 | HP Photosmart C5280 Printer

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that becouse photo paper more glossy that ordinary paper but that can be solve by replacing the pick up roller.

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Most likely either the pickup roller or the feed roller is worn, damaged, or excessively dirty.

You need to purchase a "paper feed cleaning kit" either from your regular HP store or from an HP online retailer. Then go here to get the step-by-step procedure. Instructions vary according to your operating system.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=29302&lc=en&dlc=en&cc=us&lang=en&product=439491

If this does not correct your feed problem, you need an HP certified technician to disassemble the printer and physically examine the parts. They may require replacement.

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No, you would have to have the whole feed assy replaces.....$200

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Remove the paper cassette and the toner. Turn the printer upside down and look at the feed roller.

It should NOT spin freely, drive tabs may be broken off of the roller shaft.

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Problems with the paper feed.


I had this same problem with my HP 2575 printer. I complained very strongly to HP and they sent me (free of any charges) an HP Paper Cleaning Kit. Took about 20 minutes to clean and rough up a rubber feeding roll in the printer. VOILA-- printer has been feeding perfectly for over a year. A friend of mine with the same printer,had the same problem. He used it and now has no problem. You will have to get after HP and have them send you the Kit. Hope this helps you out. SANS

Nov 20, 2008 | HP Photosmart C5280 Printer

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