Question about Dell A940 All-In-One InkJet Printer

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Telephone line connection

I need to add an outlet so that I can plug in a line for a telephone connection so that I can fax , But dont have enough slots in the back of my computer deck .

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Two options:

1) Pick up a phone line splitter (Radio Shack or just about any other retailer has them) that has a plug on one side and two jacks on the other. Plug this into the phone jack where the line to your computer is connected. Plug the cord to the computer back into one jack on the splitter and plug the line to the fax machine into the other jack. (If it will physically fit into the space on the back of the computer, you can just plug the splitter into the modem connector, plug the line cord into one jack and the fax cord into the other.)

2) (Useful if the phone jack is behind furniture or just hard to get at.) Get a phone line splitter with all jacks (two on one side, on on the other). Unplug the line cord from the computer and plug it into the single jack on one side of the splitter. Then run a new line cord from one of the two jacks on the other side back to your computer. Plug the cord to the fax machine into the other jack.

Posted on Jan 27, 2009

  • woodard3 Aug 10, 2011

    where is phone plug located on the fax machine

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On the Lexmark X3430 all-in-one printer...to FAX... where is the connections for the phone cords to plug into modem and one to plug into computer?


It is entirely possible you were given the wrong instructions for your printer (or someone wrote the instructions without seeing the actual machine). Why not contact Lexmark and ask for a logical explanation?

Oct 28, 2014 | Printers & Copiers

3 Answers

I cant send a fax or reseave one


Sir/Madam

Solution one: Check the fax connections Use the following steps to check the physical connections, and then use the HP Fax Test Service.

Step one: Check the physical connections

  1. Disconnect the telephone cord from the HP fax product, and then examine the connector on the end of the cord. Make sure that the cord has only two wires. Figure 1: Two-wire telephone cord

fe080726-3749-4408-9bf4-fb54019e59a9.gif
  1. Four-wire telephone cordGraphic: Four-wire telephone cordIf the cord has four wires, replace it with a two-wire phone cord.
    If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
  2. Connect one end of the telephone cord to the telephone jack, and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product.
    Figure 3: Fax only


def10672-5060-4912-ab57-70e1058c1a3d.gif

  1. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  2. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephon


  3. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  4. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephone

21343049-8db2-404b-a921-e7fa4f985989.gif

1 - Telephone jack 2 - Two-wire telephone cord to 1-Line
3 - Telephone
If other devices need to use the same telephone jack, make sure that they are connected to the 2-Ext port on the back of the HP fax product.
Figure 5: Fax with answering machine and telephone


a97fe5c2-e32c-4ca0-aabd-68855faaf816.gif

  1. 1 - Telephone jack2 - Telephone cord from 2-Ext
    3 - Optional telephone cord to telephone
    4 - Optional telephone
    5 - Answering machine
    6 - Two-wire telephone cord to 1-Line
  2. Pick up the telephone receiver and listen for a dial tone. Make sure that you can dial out using the telephone keypad.
    If there is a dial tone and you can dial out using the telephone, the HP fax product is connected correctly to a working telephone cord and telephone jack. If there is no dial tone, check the configuration again and make sure that it is set up correctly.If You Still Having Hp Printer Problem Then Visit Official HP Printer Website On Below Link URL http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02263145
Or

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Feb 12, 2014 | HP LaserJet 3030 All-In-One Printer

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Printers & Copiers

1 Answer

How do you set up fax


connect cable from wall outlet to line 1 of the printer/fax
if u ra using the same line for fax and telephone u can connect a cable from line 2 to the telephone or telephonic answering machine. it will work fine, for further assistance mail me raaj_k001@mail.com

Jan 28, 2011 | Printers & Copiers

1 Answer

No dial tone on handset. can't send or recieve fax.


? Other equipment, which uses the same phone line as the HP All-in-One,
might be causing the test to fail. To find out if other equipment is causing a
problem, disconnect everything from the phone line, and then run the test
again. If the Dial Tone Detection Test passes without the other equipment,
then one or more pieces of the equipment is causing problems; try adding
them back one at a time and rerunning the test each time, until you identify
which piece of equipment is causing the problem.
? Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
? Make sure you have correctly connected the HP All-in-One to the telephone
wall jack. Using the phone cord supplied in the box with the HP All-in-One,
connect one end to your telephone wall jack, then connect the other end to
the port labeled 1-LINE on the back of the HP All-in-One.

If the supplied phone cord is not long enough, you can extend it. For
information, see The phone cord that came with my HP All-in-One is not long
enough.
Check the connection between the telephone wall jack and the HP All-in-One
to make sure the phone cord is secure.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
If your telephone system is not using a standard dial tone, such as some
PBX systems, this might cause the test to fail. This will not cause a problem
sending or receiving faxes. Try sending or receiving a test fax.
Check to make sure the country/region setting is set appropriately for your
country/region. If the country/region setting is not set or is set incorrectly, the
test might fail and you might have problems sending and receiving faxes.
Make sure you connect the HP All-in-One to an analog phone line or you will
not be able to send or receive faxes. To check if your phone line is digital,
connect a regular analog phone to the line and listen for a dial tone. If you do
not hear a normal sounding dial tone, it might be a phone line set up for
digital phones. Connect the HP All-in-One to an analog phone line and try
sending or receiving a fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
After you resolve any problems found, run the fax test again to make sure it
passes and the HP All-in-One is ready for faxing. If the Dial Tone Detection test
continues to fail, contact your telephone company and have them check the
phone line.

Dec 03, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

Need manual for connecting fax to phone line and computer


Simple:

* one telephone-wire from wall-outlet to port on FAX labelled "line" or "telco";

* one telephone-wire from port labelled "phone" (or an icon of a telephone) to the port on your computer's modem labelled "tel" or "telco" (if your modem has more than just one port).

So, "incoming" telephone-calls go the FAX, to be "answered" by the FAX, while "outgoing" dial-up-Internet connections from your computer's modem "pass-through" the FAX, and to to the wall-port, and further along to the Internet Service Provider.

Jun 15, 2010 | HP DESKJET PRINTER, HP OR COMPATIBLE

2 Answers

Receive code


In cases where the telephone line is also used as the fax line, the receive code allows the user to receive a fax upon answering the phone without going to the unit and pressing start. By default, the receive code is *9*. That means that pressing *9* sequentially on the telephone activates an automatic fax response form the unit. It needs no setup, except making sure the telephone line from the wall is connected to the LINE outlet in the unit and the remote telephone is connecte to the EXT outlet.

Be blessed.

Aug 07, 2008 | Samsung SCX-4216F All-In-One Laser Printer

1 Answer

Cannot receive faxes


Step one: Check the fax number
Make sure the fax number is correct; include any numbers that you have to dial to use the telephone, such as an area code, access codes for outside lines or long-distance services, and so on. If you have to dial a particular sequence of numbers to make a telephone call from that telephone line, you also have to dial that sequence of numbers to send a fax.
If the issue is resolved, you do not need to continue troubleshooting.
If the number is correct, continue to the next step.
Step two: Dial the number manually
Instead of using a speed dial setting or sending the fax from the computer, dial the number manually from the product control panel.
If the fax sends when you dial the number from the control panel, follow these steps to recreate the speed dial setting and insert pauses in the number.
On the product control panel, press the Setup button.
Press the Left Arrow button ( ) or Right Arrow button ( ) until Speed Dial Setup appears on the control panel display, and then press the OK button.
Press the Left Arrow button ( ) or Right Arrow button ( ) until Individual Speed Dial appears on the control panel display, and then press the OK button.
Press the Left Arrow button ( ) or Right Arrow button ( ) to select an unassigned speed dial entry, and then press the OK button.
Use the product keypad to enter any numbers that must be inserted before the fax number, such as an area code or access codes for outside lines or long-distance services, and then press the Redial/Pause button to insert a pause.
Enter the rest of the fax number, using the Redial/Pause button to insert pauses between the numbers, and then press the OK button.
Enter the name of the speed dial setting, and then press the OK button to save the speed dial setting.
Try to send the fax again.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step three: Run a fax diagnostic test
Press the On button ( ) to turn on the product, and then make sure the product is correctly connected to the telephone jack.
Make sure that there is plain white paper in the input tray.
On the product control panel, press 6 , and then press 6 again.
This selects the Tools menu and then selects Run Fax Test .
The fax diagnostic test page prints.
Review the results of the test.
If the result of the fax diagnostic test is All Pass , skip to Step four: Reinitialize the fax.
If the result of the fax diagnostic test is a failure, a page prints that describes the issue and offers possible solutions. Follow the solutions on the printout.
If the solutions on the printout resolve the issue, you do not need to continue troubleshooting.
If the solutions on the printout do not resolve the issue, continue to the next step.
Step four: Reinitialize the fax
While the product is on, disconnect the power cord from the back of the product and from the electrical outlet.
Make sure that the telephone cord is fully inserted into the port labeled 1-Line on the back of the product.
Connect the power cord to the back of the product, and then connect the power cord to the electrical outlet.
When the product is in the ready state, try to send and receive a fax again.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step five: Test the send/receive functions
Use the product keypad to send a fax. Watch the product control panel display and listen to the sounds the product makes.
If the product is working correctly, the following events occur.
When the product begins to dial, a dial tone is audible, followed by the sound of the product dialing. A Dialing message appears on the control panel display.
When the receiving fax answers the call, the product and the fax exchange tones. A Connecting message appears on the control panel display. During this phase, the product and the fax compare capabilities, exchange information about how to send the fax, and try to establish a reliable transmission speed.
After the connection is established, the product sends the pages of the document. Messages appear on the control panel display that indicate the status, such as Sending page 1 .
Review the results of the fax.
If the fax is transmitted successfully, continue to the next step.
If there is no audible dial tone or the receiving fax does not answer the call, try sending the fax to a different destination. If this second attempt also fails, continue to the next step.
If the receiving fax answers the call and begins beeping, but the Connecting message does not appear on the product control panel display, the product is not detecting the tones from the receiving fax. Continue to the next step.
Step six: Use an analog telephone service
HP Fax and All-in-One products are designed to work with analog telephone services and might experience some difficulties when they are connected to phone lines with digital services. Make sure the product is connected to an analog telephone service.
To obtain digital services information or support, contact the telephone service provider or system administrator.
Step seven: Check the phone cord and fax connections
Disconnect the telephone cord, and then examine the connector on the end of the cord. Make sure the cord only has two wires.
Figure 1: Telephone cord with two wires
Figure 2: Telephone cord with four wires
If the cord has four wires, replace it with a two-wire telephone cord.
If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
Make sure the fax is connected directly to the telephone jack by a telephone cord. Connect the cord to the 1-Line port on the back of the product.
Figure 3: Fax only
1 - Telephone jack
2 - Telephone line
3 - 1-Line
4 - 2-Ext
If other devices need to use the same telephone jack, make sure they are connected to the 2-Ext port on the back of the product.
Connect a single-line telephone to 2-Ext , and then pick up the receiver and listen for a dial tone. Make sure you are able to dial out using the telephone keypad. If you hear a dial tone and are able to dial out using the phone, the product is properly connected to a working telephone cord and telephone jack.
Figure 4: Fax and telephone
1 - Telephone jack
2 - Telephone line
3 - 1-Line
4 - 2-Ext
5 - Telephone
Figure 5: Fax and PC or modem
1 - Telephone jack
2 - Telephone line
3 - 1-Line
4 - 2-Ext
5 - PC or modem
If you change any cable connections, try sending and receiving a fax again to make sure that the issue is resolved.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step eight: Remove any other devices from the telephone line
If any other devices, such as a telephone, an answering machine, or a modem, are connected to the telephone line, remove each device.
NOTE: Remove each device even if it is in another room, connected to another telephone jack, or connected using a line splitter.
Connect the product to an analog telephone line by connecting one end of the two-wire telephone cord directly to the telephone jack and then connecting the other end of the telephone cable directly to the 1-Line port on the back of the product.
Try to send a fax again.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step nine: Perform a partial reset of the product
A partial reset of the product returns all fax settings to the default values. It might be necessary to reset the language and country/region settings after the partial reset is complete.
Disconnect the power cord from the back of the product.
Wait 20 seconds, and then press and hold # and 3 on the product control panel.
Connect the power cord to the back of the product, and then release the buttons when the product turns on.
The product is reset to factory defaults.
Try to send and receive faxes again. If the problem still exists, continue to the next step.
Step ten: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Aug 05, 2008 | HP Printers & Copiers

1 Answer

Error code


Hi Mike,

The error message "A communication error has occurred during the fax transmission" normally indicates that for some reason the fax call was interrupted or there was some interference on the telephone line during the fax transmission. Some possible interruption/interference on transmission(s) are:
1. the telephone line is not a dedicated fax line - there could be an extension which was inadvertently lifted/used during a fax call;
2. noisy/dirty telephone/fax line - corrosion on the terminal, joints, connectors, pins, plugs, jacks, telephone outlet or even on the provider's system. This could be determined by using the handset of the fax machine, dialing a single digit (to make the dialtone disappear) and listening to the phone's earpiece. There should be no crackling sound or static but a clean/dead air. In some cases where the telephone/fax line is shared with the DSL, then it could be the filter/splitter used;
3. some phone lines can still accept an incoming even though in use (call waiting) - the ringing of the 2nd call is more than enough interruption/interference;
4. RFI (radio frequency interference) - an electronic device that transmits a radio signal such as a two way radio, a WiFi router or mobile phone; and/or
5. noisy/dirty power AC mains -the outlet/AC power line where the fax device is plugged in has some other appliances/devices that draws power from it that can cause static/transients/spikes along the power line. Examples are water dispensers with built-in cooler/heater, dehumidifier, aircons, refrigerators and any other that switches itself on/off. A simple solution would be to use a different outlet and/or use a surge suppressor.

As to the "error code number 321*", pls post back the make and model of your fax device. Alternately, you can reference this site. If your fax machine/device is an HP brand (and/or the receiving end's fax machine is), pls check this link.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.


May 21, 2008 | Printers & Copiers

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