Question about Apple iPod Audio Players & Recorders

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Ipod classic has no sound

Everything works fine but there is no sound. It wasn't dropped on the ground or into water. It started with a little static type noise then nothing. When it started i would fiddle around with the wheel and the sound would come back, but not anymore. Is it worth fixing it ? It's an iPod 5th gen 30 gig.

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  • Apple Master
  • 27,725 Answers

Damaged hardware is responsible for the most obvious iPod sound problems. In such cases, Apple may be able to help you fix the problem, depending on the status of your warranty. All iPods have a one-year warranty according to Apple's website. Software problems can also affect your audio. For example, downloading a non-certified Apple application can stop your sound from working correctly. Returning your iPod to its original factory settings fixes many of these software glitches.

Plug in a different set of headphones and test the sound. If that set works, your old headphones were the cause of your audio problems. If your iPod still doesn't work, proceed. Open iTunes. Plug the iPod into your computer with a USB cord. Click on your iPod on the left-hand menu. The iPod will be listed under the name you assigned it when you first set it up. Click the "Restore" button on the menu. Leave the iPod alone while it restores. It may take several minutes. Test the sound once the restore is complete. The iPod syncs after restoration. Once the sync is complete, the process is over. Contact the Apple Technical Support line at 1-800-275-2273 if your audio still doesn't work. Have your iPod with you. Hope it helps
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Posted on Jan 22, 2013

  • Serge Bergeron
    Serge Bergeron Jan 24, 2013

    Thanks, but it still won't work. Apple offered to replace it with a new 160gig model for 150$

  • Brian Sullivan
    Brian Sullivan Jan 24, 2013

    Thats a bit rich How tecky are youhttp://www.youtube.com/watch?v=slIo8PX06... A step-by-step tutorial on how to replace the headphone jack & hold switch assembly in the iPod Video 5th generation (30gb, 60gb, or 80gb). Anyone with a little patience should be able to complete You can buy these on eBay for roughly $6 if you want to have a tryhttp://www.ebay.com.au/itm/Original-head... $3.89

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jazzyboy11
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SOURCE: 30 gig ipod is frozen. Hard reset doesn't work.

You may be doing the reset wrong. Try this just to be sure: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps you!

Posted on Aug 05, 2009

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SOURCE: my ipod screen is blinking & won't turn

1. Try a 'Restore'. Connect your iPod with the cable that came with it to the USB port on your computer. In iTunes, click and (Restore). 2. It's possible that the hard drive is dying. Google "iPod repairs" in your country and you should be able to find someone who can fix it. The usually have a self diagnosis on line so will get an idea of the cost before you begin

Posted on Dec 01, 2009

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