Duplex unit jam remove pepar - Epson B510DN Business Color Ink Jet InkJet Printer

the duplex unit is on top of paper cassette remove the cassette pull down the green lever inside the machine and remove the paper jam you cant see the paper otherwise

Hi,
No issues i share a informative links please visit and read it.
Read more help... How to fix printer paper jam andHP Printer Support

Thanks,

check for jamed paper above the paper tray in the duplex unit.
=remove tray
=move green lever and open duplex unit
=remove jam

Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

The document I was thinking of referred to fuser wrap jams. I did some quick checking of duplex jams though and this might give you some guidance to check for.

These errors refer to jams when repicking to print side 2.

Cause Solution The spring of the duplexing media-repickup-sensor lever is unhooked Check the spring and place it in the correct position. The duplexing media-repickup-sensor lever is damaged Replace the duplexing feed unit. Poor contact of the duplexing media-repickup-sensor connector Reconnect the connectors of the duplexing media-repickup sensor (J1945), intermediate (J1909, J1950) and the DC controller PCA (J4105). The duplexing media-repickup sensor is defective Check the duplexing media-repickup sensor by the sensor monitor mode. If the sensor is defective, replace the duplexing feed unit. Poor contact of the duplexing repickup-motor connector Reconnect the connectors of the duplexing repickup motor (J1771), intermediate (J1908, J1939, J1941) and the duplexing driver PCA (J4104). The duplexing repickup motor is defective Replace the duplexing feed unit.

Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.

The JAM DUPLEX message appears if you remove a sheet of paper from the face down output tray after only one side has printed.
The paper sizes you can use with the duplex printing function are A4, Letter or Legal.
If the paper adjustment lever for duplex printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.


Open the back output tray.
Use both hands to slowly pull the jammed paper out of the fuser unit.

Close the back output tray.
If the paper jam cannot be cleared, go to the next step.
Pull the duplex tray and paper tray out of the printer.
Pull the jammed paper out of the printer
Put the duplex tray and paper tray back in the printer.

Click solved and vote if problem is solved. Otherwise post again

the duplexing unit is under the fixing feeder frame unit..... have only worked on one NP before and it was much like the IR5000 all you need to do is pull out the tray under the fixing frame assemble

Push the side button and open the front cover

Pull out the jammed paper from the duplexer. If jammed paper cannot be found, go to the next step.

Pull up on the belt release levers and rotate the belt unit up

Remove the jammed paper and close the belt unit

Close the front cover

your getting a 383 paper jam, find paper in two different places.
See if it's a duplex related problem. print single sided documents, if that works, try printing two sided documents (it'll be the duplexer) if it only fails while printing duplex.

Also, check the back door. Make sure the back exit tray is closed all the way.

You can also have a paper jam in the duplex unit (open the front door), the duplex unit slides out the front. You can easily remove the duplex unit and run the printer without it.