Question about HP Officejet 6310 All-In-One InkJet Printer

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Trying to scan a photo and it says no scan options

I was told that the HP6310xi is not compatible with Vista. That is what is causing the no scan options even though I am connected to computer. Someone gave me a work around but I have lost the information

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It is comaptible with vista but you have to download the latest drivers and software from HP's website.
Link : - http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598&

Posted on Jan 27, 2009

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I have a Lexmark x7170 3 in 1. I got a new-ish laptop with Vista and now my scanner doesn't work. I've tried download drivers, but nothing seems to work. Are the compatible at all?


In this case Try to Do a Wia scan i will tell u how..........
Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................

Good Luck..................

Sep 24, 2011 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I have HP7410. When I loaded to my laptop after desktop died, I keep getting HP Imaging device not found when I try to go into it to scan photo. Printer works. Laptop OS is VIsta


To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , and then click Windows Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click Import , and then click Scan .

To scan a document using Paint in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , click Accessories , and then click Paint .
  2. Click File , and then click Import From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .

If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. The following scan options and file types are available when you scan with WIA drivers:
c02222409.gif If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English). Workaround Perform the following steps if you are unable to scan directly from HP Solution Center in Windows Vista.
  1. Click the Windows icon (c01319360.gif ), and then click Computer .
  2. Double-click Local Disc (C:) .
  3. Double-click Program Files .
  4. Double-click HP .
  5. Double-click Digital Imaging .
  6. Double-click Bin .
  7. Locate and double-click one of the following files. You will only have one to choose from.
    • Hpiscnapp.exe
    • Hpqscnvw.exe
    This will launch the HP Scan application.
  8. Select New Scan , and then change any desired settings to the scan.
  9. Click Accept to save the scan to the desired location.

Dec 27, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Scanner won't work


Hi,
The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP J5780) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)


Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...

2 Answers

HP PRINTER PHOTOSMART C4180 on WINDOWS VISTA


Although the original poster mentioned networking he/sredm.gifhe also seemed to be asking about HP all-in-one issues in general and Vista compatibility. Networking, scanning, copying and printing can have seperate and integrated issues to varying degrees. This may not just be a scanner networking general query.

In my case I downloaded and installed the additional bundled software per HP's advice while trying to get the scanner to scan at the dpi level advertized for the unit. Neither Vista or HP had drivers that worked unless I installed the package. Low resolution scanning worked fine as well as the copying and printinting features. I rarely need such high scanning options but it should have worked as advertized since it was sold by an HP distributor as Vista compatible.

The downloaded AIO did allow higher resolution when scanning but caused other NON-NETWORKING issues. My computer is not networked. There is also the issue of the scan button on the printer not working with Vista. It does work with pre-Vista. Again not a network issue but a driver issue with Vista.

Taken from the MHTML file from the unit software found after the purchase......

HP Printers - The Scan Button on the Printer Does Not Work Correctly When the Printer is Connected to a Windows Vista Computer

Issue
When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.

Solution
Scan documents using Windows Fax and Scanning or Paint.

Cause
The drivers in the Windows Vista operating system do not support button press functionality on the printer. END EXERPT.

Button functionality. DPI resolution. There are driver issues with some of the HP units and Vista. Not just networking issues.

In my opinion these issues should have been fully disclosed prior to purchase or functional Vista drivers should be an option. Therefore I offer the warning that Vista may have issues with this and other software and hardware.

I only speak of non-networking issues but either way a unit should work as advertized or sold. My comments are based on my personal experience with one unit in this particular situation. After all Vista is fairly new to most of us.

Sep 18, 2008 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

Can't locate the Lexmark Solution Center


You need to use windows photo gallery in vista to scan and make copy.

Jun 17, 2008 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

HP Officejet & Vista compatability


Hi,

Have you tried to use HP SOlution Center when scanning and save the scanned document to .pdf? try this solution.

Note: HP Director and HP Solution Center has more likely the same settings

CLICK HERE TO VIEW: DOCUMENT

Thank you so much.

adonscott

Feb 20, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

6 Answers

Scanner Failure: HP Officejet 6210


After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.


?id=microsoft.windows.resources.expandarrow To scan a picture using Windows Photo Gallery

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. ?id=microsoft.windows.resources.shellexecutetopiciconClick to open Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.

Jan 27, 2008 | HP OfficeJet 6210 All-In-One InkJet...

7 Answers

HOW TO SCAN ON HP PSC 1315


i have a Vista system and an old hp 1315. the CD driver that came with it includes some very useful software that cannot be installed in my laptop. according to the hp website, that's because Vista comes with a compatible software for my hardware. checking Windows Help & Support gave me this solution:

Open to Windows Photo Gallery, click File then click Import from Camera or Scanner.

i did exactly that and it worked!

i hope this was of some help.

Jan 26, 2008 | HP PSC 1315 All-In-One InkJet Printer

16 Answers

HP PSC 1200 won't scan with VISTA


Use windows photo gallery....file/import photo from scanner or camera

Nov 14, 2007 | HP PSC 1210 All-In-One InkJet Printer

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