Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

Trying to scan a photo and it says no scan options

I was told that the HP6310xi is not compatible with Vista. That is what is causing the no scan options even though I am connected to computer. Someone gave me a work around but I have lost the information

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

  • Contributor
  • 4 Answers

It is comaptible with vista but you have to download the latest drivers and software from HP's website.
Link : - http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598&

Posted on Jan 27, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Lexmark x7170 3 in 1. I got a new-ish laptop with Vista and now my scanner doesn't work. I've tried download drivers, but nothing seems to work. Are the compatible at all?


In this case Try to Do a Wia scan i will tell u how..........
Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................

Good Luck..................

Sep 24, 2011 | Lexmark X7170 All-In-One InkJet Printer

2 Answers

Loading nova photo explosion version 3



to quote the website:
We have found that this is often due to other programs running in the background during the time of installation. We recommend that you try the following:
  1. Click the Start button.
  2. Click the Run option.
  3. On the Run window, type in "msconfig" without the quotes in the Open field.
  4. Click the OK button. This will open the System Configuration window.
  5. Click the Diagnostic Startup option on the General tab.
  6. Click the OK button.
  7. A window will open with a message indicating that it will need to restart. Click the Restart button.
Once the computer finishes restarting, make sure that you disable both your virus scanning software and firewall software, if you have either installed. Then, start the installation over.
Once the installation is completed, perform the following to return your system to its previous state:
  1. Repeat steps 1-4 from above.
  2. Click the Normal Startup option on the General tab.
  3. Click the OK button.
  4. A window will open with a message indicating that it will need to restart. Click the Restart button.
and here
is a vista update

Dec 15, 2007 | Nova Development Photo Explosion Deluxe...

1 Answer

How do I scan a document without using the scan button on my printer? It is not compatible with vista


You didn’t mention your operating system, so here are tips for all three…

Win XP… http://www.microsoft.com/windowsxp/using/digitalphotography/getstarted/scanning.mspx
Win Vista... http://www.microsoft.com/windows/windows-vista/features/fax-scan.aspx
Win 7 ... Open Start> Help and Support> and type in “Scan a document or photo” for full instructions

Apr 29, 2010 | Office Equipment & Supplies

2 Answers

When importing pictures from either camera or SD


vista is causing the error. its a sucky op sys. have you considered downgrading, or perhaps putting ubuntu in as a second op sys from within windows? i would say that probably vista has the wrong drivers loaded for god knows how many of your devices. could be video, or video and card reader, and cam. if it works fine in xp, than at least you know your hardware and your card and cam are ok. you could honestly spend a week or a minute trying to find a reason why vista does freaky things but the reality is that its just unstable, clunky and a poor, poor excuse for an op sys. 80 percent of people who have vista dump it within the first 90 days of owning the pc or laptop.

Mar 31, 2009 | Gateway GT5654 Desktop PC

2 Answers

HP PRINTER PHOTOSMART C4180 on WINDOWS VISTA


Although the original poster mentioned networking he/sredm.gifhe also seemed to be asking about HP all-in-one issues in general and Vista compatibility. Networking, scanning, copying and printing can have seperate and integrated issues to varying degrees. This may not just be a scanner networking general query.

In my case I downloaded and installed the additional bundled software per HP's advice while trying to get the scanner to scan at the dpi level advertized for the unit. Neither Vista or HP had drivers that worked unless I installed the package. Low resolution scanning worked fine as well as the copying and printinting features. I rarely need such high scanning options but it should have worked as advertized since it was sold by an HP distributor as Vista compatible.

The downloaded AIO did allow higher resolution when scanning but caused other NON-NETWORKING issues. My computer is not networked. There is also the issue of the scan button on the printer not working with Vista. It does work with pre-Vista. Again not a network issue but a driver issue with Vista.

Taken from the MHTML file from the unit software found after the purchase......

HP Printers - The Scan Button on the Printer Does Not Work Correctly When the Printer is Connected to a Windows Vista Computer

Issue
When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.

Solution
Scan documents using Windows Fax and Scanning or Paint.

Cause
The drivers in the Windows Vista operating system do not support button press functionality on the printer. END EXERPT.

Button functionality. DPI resolution. There are driver issues with some of the HP units and Vista. Not just networking issues.

In my opinion these issues should have been fully disclosed prior to purchase or functional Vista drivers should be an option. Therefore I offer the warning that Vista may have issues with this and other software and hardware.

I only speak of non-networking issues but either way a unit should work as advertized or sold. My comments are based on my personal experience with one unit in this particular situation. After all Vista is fairly new to most of us.

Sep 18, 2008 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

Can't locate the Lexmark Solution Center


You need to use windows photo gallery in vista to scan and make copy.

Jun 17, 2008 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

HP Officejet & Vista compatability


Hi,

Have you tried to use HP SOlution Center when scanning and save the scanned document to .pdf? try this solution.

Note: HP Director and HP Solution Center has more likely the same settings

CLICK HERE TO VIEW: DOCUMENT

Thank you so much.

adonscott

Feb 20, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

6 Answers

Scanner Failure: HP Officejet 6210


After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.


?id=microsoft.windows.resources.expandarrow To scan a picture using Windows Photo Gallery

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. ?id=microsoft.windows.resources.shellexecutetopiciconClick to open Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.

Jan 27, 2008 | HP OfficeJet 6210 All-In-One InkJet...

16 Answers

HP PSC 1200 won't scan with VISTA


Use windows photo gallery....file/import photo from scanner or camera

Nov 14, 2007 | HP PSC 1210 All-In-One InkJet Printer

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

49 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...