Question about Computers & Internet
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: jumper switch settings
I have the same thing and here is your solution.
Worked perfect for me afterwards. :)
Posted on Apr 19, 2009
I have solved a similar problem to this. My laptop would not allow me to get to my WD Passport. The driver was fine and no errors were reported - it recognised the drive when I ran the hardware removal utility - I just couldn't see it from any of my windows applications and therefore couldn't get to any data.
The problem was that the passport was being designated as E:\ but my laptop already has a network drive mapped to E:\. When I am in the office the computer connects the network drive to E:/ and so my passport automatically picks the next available letter - F:\. Away from the office, the network drive is still buit shows as "disconnected network drive" and somehow the laptop gets confused into designating both the the passport and the disconnected network drive to the same letter. so the passport is not visible in My Computer.
To fix it I went to My Computer, right clicked on the disconnected network drive and select Disconnect from the options there. And hey presto the passport appeared!
You can see which letter your USB HDD is assigned in the device manager in XP. Right click on the device and go to the Volumes tab - click on Populate and the drive letter should be shown there. If that doesn't match what you see under that letter in My Computer it looks like you have a similar problem & so disconnecting whatever is there in My computer might help.
Posted on Jun 07, 2009
Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.
Posted on Nov 18, 2009
HI. So I had this problem twice with the same hard drive. I didn't have the money to replace the hard drive the first time, but this time I did, so my ultimate solution to offer is to purchase a different HD and migrate the data from the current one.
How did I get the drive to turn back on so I could get the data migrated to the new HD? Persistence! I kept disconnecting and reconnecting the drive, making sure to shut the drive down by pressing the blue button on the front until the drive powered down. I disconnected, waited for some time (between ten and 20 minutes) Then I reconnected the FireWire cable first, and the power cable second, waited for it to mount - and eventually...
Wow am I happy. I'm going to run a series of diagnostics on this one but I'm probably going to retire it. Too bad because 500 gigs is a lot of space to loose, but this being the second occurrence makes parting all the easier. I mean, my entire iTunes library is on this thing!
So, just keep trying - plug the drive into the computer, then connect the power cable and wait for it to come on.
I'm running Mac OS 10.6.4 and an older machine 10.4.11, both of which were able to read this drive before, the 10.6.4 had the problem initially, then both machines had issues. Ultimately the 10.6 machine was successful with a FireWire 400 connection.
I hope this helps!!
Posted on Oct 19, 2010
Tips for a great answer:
Jul 04, 2017 | Western Digital Computers & Internet
Aug 21, 2011 | Western Digital My Book Essential 1TB...
Jan 13, 2011 | Computers & Internet
Jan 25, 2010 | Western Digital Elements powered by WD 320...
Nov 29, 2009 | Western Digital My Book Essential Edition...
Sep 18, 2009 | Western Digital Passport WDXML800UE...
Dec 24, 2008 | Western Digital My Book (WDG1U2500)...
Jun 23, 2008 | Western Digital 500GB My Book World...
May 16, 2008 | Western Digital Caviar SE16 (WD5000KS)...
30 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: