Question about Creative Labs Zen Nano Plus MP3 Player

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Will not accept more songs or convert from wma to mp3

I have 130 songs on my 512MB nano. It will not accept any more songs even though I have 175MB of space remaining. I manually converted about 1/4 of the songs from wma to mp3 to then deleted the wma files to save more space. I still can't add more songs and it won't let me convert any more of the wma files remaining on the player. I deleted some songs and added others but it just seems to stop at a certain point even though I have more available space than I did before I started converting files to mp3. All the songs show up in the same area and are not in any sub folders. What can I do to add more files and use the available space? Thank you.

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Have you tried backing up all the songs and re-formatting the player? This sounds like it could be a filesystem problem...

Or you could check for a firmware upgrade. That's what fixed mine when it wouldn't play mp3s; a new firmware might have a bugfix for your problem. Firmware is available at:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=12720&prodName=ZEN%20Nano%20Plus&subCatName=ZEN&CatName=MP3+Players

Posted on Feb 18, 2009

  • max0645 Feb 18, 2009

    Oh, and also try the MP3 player recovery tool available via a link on that page.

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There are two possibilities - corrupt DB or songs in wrong format.

If it is a corrupt DB, then go to RCA's website for the latest firmware upgrade.
http://support.rcaaudiovideo.com/downloads.aspx?product=25

Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format

Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.

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1 Answer

CANT LOAD ONTO MY MP3 PLAYER


RCA TH1100 series - won't play/display all songs:
There are two possibilities - corrupt DB or songs in wrong format.
If it is a corrupt DB, then go to RCA's website for the latest firmware upgrade.
http://support.rcaaudiovideo.com/downloads.aspx?product=25
Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
-Tha Mp3 Doctor

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1 Answer

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Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
-Tha Mp3 Doctor

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