Question about HP Photosmart D7360 All-In-One InkJet Printer

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HP Photosmart D7360 not seen by PC, despite driver, s/w loaded

This printer powers-up, and will print an absolutely stunning test page! However, no amount of work (including 2 sessions online with HP & Dell) could get any of our PC's to recognize the printer. Extended self-test diagnostic - page 2 of 2 showed under History Log:
85. HW Events:
1. 00000000
2. 00000000

86. System Events:
1. 112 69556 1 FROM_NVM
2. 110 69552 2 FROM_NVM
3. 109 70350 1 FROM_NVM
4. 108 69552 1 FROM_NVM

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Not a solution per se - just a diagnosis. I have decided that the USB out port on the printer is bad - and after wasting time just trying to crack the case, will just use this as a photo printer "offline." It prints beautifully directly from media inserted into any of its onboard slots. I will just have to save things as .jpgs or picture formats to print from this printer. HP didn't have the part available, anyway. I called and inquired.

Posted on Jan 28, 2009

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Posted on Jan 02, 2017

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