Question about Gestetner DSm622sp Digital Imaging System

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Gestetner 3222 The display "Add Toner" is on and the machine will not copy even though I put a new cartridge in? I have a DSM622sp and am having the same problem, the PCU was just replaced a week ago and it has been working great until today when I got the add toner display. I replaced the toner and it is still saying add toner

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  • justin2009 May 02, 2009

    I have a gestetner 3222 that gives me the error "add toner". I added new toner but the error still remains. I tried the prev solution but nothing.

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  • 86 Answers

Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
Good luck and please rate me, thanks.

Posted on Jan 27, 2009

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