I thought it was a driver problem but even when you go the the physical printer and print a configuration page, it still shoots out a blank page. it will sometimes faintly show just a trace of ink but nothing like the original document.
obviously it's not out of ink and maintenance kits have been replaced. any other suggestions would be great. thanks.
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Re: xerox phaser 8560 prints blank pages
That's very weird, I have been thinking about your problem a lot. What I am wondering is if somehow there is a piece of paper between the print head and drum, but that should be moved out of the way by the wiper blade assembly. There is a compressor that creates the pressure to spray the ink onto the page. That could have failed, or one of the hoses disconnected. The other thing is the print head itself. But if this was a sudden thing, it really isn't likely the print head jets failed all at once. That would be bizarre considering the amount of jets on that print head. If there were an electrical problem with the print head, the machine would definitely give you a fault code, and if the print head was not going into the proper position you would no doubt get an 07,xxx.xxx code. I have to conclude the compressor or a bad or somehow disconnected hose. The compressor is near the ( looking from the front) the right side , near the top rear of the machine, It is a black box and has a hose with a wire wrapping around it.
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I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.
Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".
I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.
First off on your screen access troubleshooting, and perform the remove light strips and also remove smears and skips.
Next go to Xerox.com, under support and drivers enter 8560 in the search box. then go to the support page.
You want to look up the procedures for TEC color correction. And follow those steps.
If you are using a generic ink then, all bets are off in getting true color reproduction.
Did the document print in full even though it left blank spaces? I f so the problem is The Page Break Occurred before it actually reached the end of the paper. Check what paper is selected on the printer. I don't mean the tray or paper feeder. On the LCD screen on the printer go through the menu till you find the paper. Make sure the paper is set to A4 or Letter (whatever you normally use.) and make sure this setting matches with the paper select in the documenent. Check File ->Print ->Settings or Options .... Find out where the paper is mentioned and select A4 or Letter as the case may be. Hope this will solve your problem Good luck luciana44
Check to make sure that "Plain Paper" is selected as the paper type for tray 2 in the printer's internal setup. If it's not set as the default then the printer may think you have labels or some other special media loaded that can't be printed in duplex.
1. Go to the printer.
2. Use the up and down arrow keys to hilight "Paper Tray Setup" on the main menu and push "OK".
3. Use the up and down arrow keys to hilight "Tray 2 Paper Type" and push "OK".
4. Hilight "Plain Paper" and push "OK".
5. Press the return button (the one with the little rounded arrow symbol) to return to the main menu.
Interesting. I tried printing a simple 3-page Excel spreadsheet sent my by a colleague to my 8500DN from Microsoft's Excel Viewer and got a timeout error formatted as follows:
ERROR: timeout OFFENDING COMMAND: timeout
42 -mark- (84,160)
No idea what this means, but resetting the network parameters (even though I use USB connection) from the printer's front panel cleared the problem. The printer would print nothing else from any program until I performed this reset. Wonder if Excel futzes with settings and printing somehow?
Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..
What you can try is making sure the ink sticks are fully in the loaded position. They may be keeping that cover from closing totally.
The other thing is the actuator on that cover, may have briken off and is not properly actuating the sensor that tells the machine the cover is closed. Make sure the ink is fully forward, and look at the covers for some area of beoken plastic.