Question about Cisco 7940 IP Phone

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Cisco ip phone 7940 does not ring for incoming calls.

The phone displays DND. I do not know how to get rid of it, nor do I kno how to turn it on. So the phone does not ring for incoming calls.

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  • abrown112281 Feb 04, 2009

    cant dial out, number dosen't show, dnd is on the phone, no dial tone

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It sounds like you have enabled Do No Disturb accidently. This can be turned on and off by pressing the DND softkey button along the bottom of the LCD display. You might need to press the 'more' softkey to display all options.

Posted on Sep 24, 2009

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I have the same problem on my 7940. The phone won't ring for incoming calls and there is a DND symbol at the bottom. However, there is no soft key to turn it off? Any ideas?

Posted on Oct 09, 2009

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My phone DND turns on the DND, but won't turn off. However, if I dial my number from the phone, wait for the voicemail, and then transfer that call to my number, DND will finally cancel.

Posted on Apr 01, 2010

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Your Cisco phone can't dial out? Use IdacomUSA for all of your Cisco Repair and Refurbishing needs! For more info, please check out our website

http://idacomusa.com

Posted on Feb 18, 2009

  • Ryan Paterson
    Ryan Paterson May 13, 2009

    I suppose I wasn't very clear with this one. Your problem is because of corrupted firmware. A factory reset or an updated firmware will fix your phones. You can call me if you have any questions...

    1-800-903-9190


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