Question about Linksys WRT160N Wireless Router
Husband's computer connects to wireless router however the router does not connect to the internet modem Same issue with Linksys WRT160Nv2 - I purchased it a couple of weeks ago and after initial installation I could only access the internet on one PC at a time (if both were turned on, only one would work, or neither would work, and the one that did work would sporadically lose the network connection.) Contacted Linksys support through chat and they gave me a procedure to go through to reset everything, which I did - and now I can't even get an IP from my ISP (DSL modem.) Tonight I have to call my ISP to see if they can at least get me back onto the internet, and I'm really close to boxing up the new Linksys router and returning it to the store. We don't need it anyway, my husband just wanted internet access for the PS3 but didn't want to run cables between floors in our house.
This is a tuff router. I bought it myself hoping for good things, and spent a good two days actually getting the thing to work.
I got mine to work by plugging it into the modem, the laptop I was setting it up with, etc, and then running it all. I would just suggest trying to reinstall it again with everything plugged in from the get go, and then hope for the best.... sorry I cant help more.
Posted on Jan 31, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Wireless networks have become an increasingly popular way to access the Internet. Connecting to a wireless network allows you to browse the Internet without having to physically connect any cords to your computer.
Troubleshooting wireless connectivity can sometimes be confusing, because even if a wireless network is not able to bring you to any web pages, often your computer's wireless card will still connect to the wireless network that is being broadcast.
In other words, a wireless network will read "connected" even if it is not connected to the Internet.
Connect to a different wireless network. If there is an alternate wireless network within range of your computer that you legally are able to use (a free public Wi-Fi rather than your neighbor's wireless network, for instance), try connecting to it and browsing the Internet.
If the same issue occurs on the alternate wireless network, you may have an issue with your computer's wireless card or with your Internet browser.
If you are able to connect to the alternate network but still not able to connect to your own, the problem is most likely localized to the wireless network you use at home.
Reset all devices.
The great majority of Internet connection issues can be resolved by a simple reset of all the devices in your home network.
Locate the power cords of both your modem and your wireless router and unplug them (if you use a modem/router combination, simply unplug its power cord) for a full 30 seconds.
Plug them back in and restart your computer.
Try to connect to the Internet using your wireless network after your computer has booted back up.
If the connection still fails, some further troubleshooting is required.
Bypass your wireless router.
If your computer's wireless card is connecting to your wireless network of choice yet you are still not able to access any websites, there may be a connection issue on either your modem or router.
The easiest way to locate the problem is to temporarily eliminate the router from the network. Locate the Ethernet cable that connects your modem to your router and unplug it from the router.
Plug the cable directly into one of the Ethernet ports on your computer and reset the modem in the manner described above.
Now try your Internet connection again. If there is still no Internet access, the problem is most likely with your modem or your computer; contact the technical support department of your Internet service provider (ISP) for further assistance.
If the modem goes online directly connected, your router is causing the problem and may need to be reconfigured. Contact the router manufacturer for further assistance.
Hope this helps
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