Paper feeds, but won't print. As far as I can tell there is ink.
Ensure the Paper Tray is Not Overfilled Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray Adjust the Printer Paper Guides Adjust the paper guides to fit the size paper being used (Figure 1). The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides. Locate and Remove Any Obstructions Inside the Printer and Input Tray Open the front cover and make sure the kickstand (if there is one) is engaged. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects. Close the cover. Remove all paper from the input tray. Inspect the input tray for any obstructions. Remove any visible obstructions. Reinsert the paper. Determine if Multiple Sheets Are Fed at Once From the Paper Tray or ADF Determine if multiple sheets are fed at once from the the paper tray or Automatic Document Feeder (ADF). Verify the print media installed is compatible with the printer Clean the ADF Paper Feed Roller Disconnect the AC power from the printer. Open the cover of the Automatic Document Feeder (Figure 1). Figure 1: Raise the Cover of the Automatic Document Feeder Using a damp paper towel, gently wipe the rubber roller to remove any ink or paper debris (Figure 2). Figure 2: Paper Feed Roller on the Automatic Document Feeder Close the cover and reconnect the power. Reseat the Dell Printer Power Adapter If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a Dell? inkjet printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends. If the printer queue icon is showing in your system tray (by your clock), you may have documents that are paused for printing. To resume printing a paused document: Double-click the printer queue icon to check document status of the active printer. Right-click on any documents that show Paused under Status, and then click Resume in the drop-down menu. Try a Different Type of Print Media Many image quality and paper feed issues are caused by the type of print media being used. Try a different type of print media that is specifically made for this printer. Replace the printer.
Nov 22, 2009 |
Dell 968 All-In-One Printer