Question about Maytag MAH6700A Neptune High Efficiency Front Loading Washer

1 Answer

Water comes out of soap dispenser

During quick wash cycle 11 min mark water starts leaking out of soap dispenser not during initial fill for cycle !!!

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  • Anonymous Mar 17, 2014

    water collects in soap dispenser

  • Anonymous Mar 24, 2014

    The soap dispenser leaks water during wash& risnse cycle?

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1 Answer

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  • 250 Answers

Http://www.applianceaid.com/neptune.html click this link and click the required option in the link Your washer can develop several types of leaks. You can track down a leak based on when it occurs: 

During fill only
During drain and spin only
All the time
During fill only If the washer leaks only during the fill cycle, check these:

  • Air-gap device -The air gap is a small device found on most washers that prevents the wash water from being siphoned into the household water supply. It's located either mid-way along or at the end of the black rubber hose that comes from the water-inlet valve. Often it's made of translucent plastic. If one of the air-gap components deforms or cracks, you may need to replace it.


  • The tube -There's a rubber tube that runs between the water-inlet valve and either the air-gap or the inlet spout. If it cracks or breaks, it can cause a leak.


  • Inlet spout -Most washers have a plastic spout near the top of the main clothes tub that directs the water into the tub. If the spout cracks or breaks free of its mounting, it can cause a leak.


During drain and spin only A washer that leaks only during the spin cycle often has a leak in the main drain hose. Inspect the entire hose and correct any problem you find. Alternatively, the steel or plastic outer tubs can rust, split, or be punctured. This may be most visible during large loads and high water levels. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details. 

All the time If the washer leaks all the time, check these:

  • Hot and cold water fill hoses - Check the hot and cold water hoses from the household plumbing. If either hose is leaking, tighten it or replace it, as appropriate.


  • Main tub seal - The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft entry point. If this seal leaks, you can see the leak by opening up the machine's main access panel while the machine is full of water with a small amount of detergent in it. The leak appears at the underside of the outer tub, at or near the center. This seal is difficult to replace. You probably should call a qualified appliance repair technician.


  • Pump - If the pump leaks, you can probably spot the leak when the tub is full of water. The pump has two or more black rubber or plastic hoses attached to it and usually has a drive belt that spins the pump. If the pump is leaking, you need to replace it.


  • Outer tub - Over time, the steel or plastic outer tubs can rust, split, or be punctured. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details.

Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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1 Answer

Water leaking from detergent drawer


The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

2 Answers

Dispenser door


If the dispenser door is opening, then it is working properly. You have some kind of problem during the wash causing the soap to not wash out of thye dispenser. Either the pump is clogged or not pumping for some reason, there is not enough water coming into the unit or it is draining for some reason, or the water is sudsing up for some reason, usually rinse aid leaking into the water.

Start a wash cycle and let it fill completely with water then open the door and see how much water is in the tub. It should be just under the heater.
If it is ok, let it wash a few minutes then check it again to see if there are a lot of suds. If so, there is usually a leak in the dispenser.
Post back and let me know what you find.
Thanks/Mike

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1 Answer

Frequent leaks through soap drawer during rinse cycle


Possible that the dispenser drawer is out of alignment or is the suspect. You can remove and check the mountings
click on : Dispenser

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GE whre5260e1ww zh133346g top load washer is leaking small amount from the bottom of the machine during wash cycle? I took the back of the machine off and the pump and motor assembly had broken off from...


Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
Soap dispenser leaks
The next most common cause of a leaking washing machine is the soap dispenser. Leaking water from a soap dispenser is often caused by a blockage, or water pressure that is simply too high. Despite seeing many leaking soap dispensers, I've never seen a soap drawer with a seal, they just rely on water not getting to the front which is not really good enough. Some Hoover soap dispensers in particular, are renowned for leaking, and over the years Hoover have had to introduce modified soap dispensers twice.
Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and the hose wasn't wide enough. Un dissolved powder from a tablet or lumps of detergent through poor hot water pressure can block this hose solid. (Note: water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning)
Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
Tips for finding a leak on a washing machine
  • If you have a leaking washing machine, and you can't see where it's coming from, shove some newspaper underneath the washing machine. The slightest drop will give a clue where the water is leaking from. Pull the sheet out regularly to check for water leaks.
  • Water can run round things and drip onto other parts. Be careful with your diagnosis, as water dripping from a hose at the bottom could actually be leaking from somewhere else higher up.
  • Leaks usually leave marks, so it's possible to see something is leaking even without witnessing it. The soap suds that come out with the leaking water leave white trails. Rust is a good indicator of a water leak too. However, if you have had a previous leak cured, the "evidence" of a leak may still be present so be sure you don't blame a part that was repaired in the past.
  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

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mark

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