Question about HP Compaq dc5700 Microtower - Free Flat Panel until 113007 EW287AV-KIM PC Desktop

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Problem regarding my laptop

In my hp laptop quickplay is not performing

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Do you mean after you put in a CD/DVD they are not starting up/loading?

For Windows XP:

You can open up My Computer, Right Click the CD/DVD Drive and choose Properties. Click the Autoplay Tab at the top of the box that opens up and see what option is selected.

You will see a drop down menu box that you can choose the different types of Autoplay features: Music Files, Pictures, Video Files, etc.

Under Actions, is Select an Option to perform selected and is Take No Action the option selected? Below that box is the option to "Prompt me each time to choose an Action" selected?

You can go to each category and set your preferences to tell your computer what action to take for each type of media you put in the CD/DVD Drive

Posted on Jan 28, 2009

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion Computers & Internet

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My hp pavillion laptop came with with windows vista installed, no disc. it is now corrupted. i do not have a recovery disc. Can i download a repair disc from your website?


No stevecummo, as FixYa does not provide this service.

However you can contact HP Support, and obtain the Restoration disk.

In the USA for example,

1) The Restoration disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 1-800-474-6836 to speak to a representative. (24 hours a day, 7 days a week)

Have the Product Number written down from the white Service Tag, on the bottom of the laptop, to give to the representative.

http://welcome.hp.com/country/us/en/contact/phone_assist.html


For those outside the USA here is the HP Support Worldwide contact information,

http://welcome.hp.com/country/us/en/wwcontact_us.html



Laptop on, insert the Restoration disk in the optical drive.

When asked perform a;

1) Non-Destructive Installation: (Repair)
For repairing the basic Windows files. Saves the personal information you have on the laptop.

2) Destructive Installation: (Full Installation)
Deletes all personal information saved.

Takes the computer back to day 1 when it came from the factory.

Regards,
joecoolvette

Dec 11, 2010 | Computers & Internet

1 Answer

How to fix slimline7700 from recovery ?


I assume the OS of ur computer is Vista.. if so then use the Article below to perform recovery.. it has Detailed instructions on how u can perform the recovery.. http://tinyurl.com/25fyjcq..
let me know if the help was useful.. regards, Guru :-P

Apr 25, 2010 | HP Pavilion s7700n (5584788) PC Desktop

1 Answer

I have a HP Pavillion dv6000 laptop, the start button doesn't start windows, but only QuickPlay begins and opens up. From that there's a windows icon for which I click on to start windows. But the screen...


Start windows in safe mode, if you have antivirus installes run it from safe mode, if it does into stand by in safe mode, you may have other issues but it sounds like a virus to me so far.

Dec 11, 2008 | HP Computers & Internet

1 Answer

Quick play will not turn on by quick play button or by remote


Reinstall the Quickplay driver from the HP website (under support and drivers).

Dec 11, 2008 | HP Computers & Internet

1 Answer

I have an HP Pavilion dv6000, and out of the blue, after i shut the lid, and let it hibernate, when i open it again, it will not turn back on. The only way to get it to turn on again is to hit the...


hit the on/off button to wake the machine up

regards and please don't forget to rate us once the problem is solved or you find us helpfull

Dec 09, 2008 | Computers & Internet

1 Answer

I cant seem to be able to watch a dvd full screen on my hp dv6000 only in a letterbox in quickplay


Have you tried another video program? I'm unfamiliar with quickplay, could you mean quicktime? Please try VLC (www.videolan.org/vlc) as an alternative for testing purposes.

Oct 14, 2008 | HP Computers & Internet

1 Answer

How do i turn on my webcam


Yes, you can use the WebCam through QuickPlay, and yes, it works under Vista.

To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut.

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam

Have Fun! __________________
HP Pavilion dv6000t CTO
Microsoft Windows Vista Home Premium Build 6000
Core 2 Duo T5600 1.83 Ghz / 2MB L2 Cache

Jul 12, 2008 | HP Computers & Internet

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