Question about ScanSoft PaperPort Deluxe 9 (6809A-G00-9.0) for PC

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PaperPort will not open when i try to open it

Looks like it is trying to open then hour glass disappears and program doesn't open. rebooted computer and unplugged scanner from computer

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Microsoft's Groove Folder ruins Paperport.
If you have included Groove Folder when you installed Microsoft Office Ultimate 2007, you will need to remove it ASAP.
Start/ Control Panel/ Add or Remove Programs/ Microsoft Office Ultimate 2007,
then deselect the Grove Folder component to make it a red "X", and let windows do it's thing.
It will take about an hour (!) for windows to unhook this VERY bad software - but Paperport will run again when you are done.

Be sure to set a new restore point for your system after you reboot and test Paperport.

Posted on Feb 14, 2009

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Posted on Jan 02, 2017

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Finding my erased paperport program


Try searching that name in your download file. It should be there or it could be in your programs. Open control panel and search for that program, you will find it. Thank you Malinda and please leave feedback. Let us know?

Jul 13, 2016 | ScanSoft Nuance PaperPort 11 for PC

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Free software paperport


Sir/Madam

PaperPort installs a PaperPort Black and White Image driver and a PaperPort Color Image driver. These drivers allow you to import documents onto the PaperPort desktop via the print feature.

If one or both of the drivers are missing, follow the steps listed below to run the PaperPort repair program. This program will re-install the drivers:

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  1. Open the Control Panel.
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2.Open "Add or Remove Programs".


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3.Locate and select PaperPort. Click the "Change" button.

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4.When the PaperPort InstallShield wizard appears click NEXT.

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5.Select "Repair" and click NEXT.

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6.Click "Install" to begin the repair process.

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7.When the installation is completed a window stating "InstallShield Wizard Completed" will appear. Click FINISH.

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8 The repair process is now complete and the drivers will now be installed.

If your question was not answered, please Go To Below URL for Brother Printer Troubleshoot,



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Feb 03, 2014 | Brother MFC-290C Printer

1 Answer

I have a CD of PaperPort Deluxe 9. Now I have windows 7. How can I upgrfade PaperPort to work?


PaperPort 9 won't work on Windows 7. I tried compatibility mode and it still doesn't work. If you have a son or grandson in full time education you may be able to buy PaperPort 14 from www.software4students,co.uk for a very low price.

Jan 30, 2011 | ScanSoft PaperPort Deluxe 9...

1 Answer

I have installed PaperPort 11 some time ago and it all worked fine. Recently Paperport started installing after every reboot. The installation fails with the error: 1: The engine of the installscript is...


  1. Open the folder C:\Program Files\Common Files\InstallShield\Driver\ from the machine.
  2. There should be folders with numbers in this Driver folder, for example 6, 7, 8, 9, 10, 1050, 11. Delete these folders.
  3. Download ISScript11.zip.
  4. Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
  5. Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
  6. Now try running PaperPort 11 again. If it still has problems opening, try reinstalling PaperPort 11.

Jan 23, 2011 | ScanSoft Nuance ® PaperPort® 11 Full...

1 Answer

I cant access all the programs in my computer...example, i will open the Paperport prog in my desktop, it wil not open, maybe its because of the virus. How can I remove all virus in my computer? Please...


If you believe it's a virus you caught, I would go to avg.com and download the free AVG antivirus. It's an excellent antivirus for free. Then, after install, be sure to update the virus signatures. Finally, run a complete scan on your C: drive.

Also, have you tried to right click Paperport and choose OPEN instead of double clicking?

Feb 22, 2010 | Computers & Internet

1 Answer

Describe your scansoft paperport deluxe 9 windows Vista printer drivers Problem Can not install why


Hi there and welcome here

Take a look here :
http://reviews.cnet.com/document-management/scansoft-paperport-deluxe-v/1707-3522_7-30787056.html

It does not describe windows Vista, so I think it is not compatible with windows Vista, so there is 2 thing you can do :

1. you can see if it runs in compatibility mode, and you do it in this way : Highlight the program icon on the desktop or in the start folder, choose properties, select the last tab, choose compatibility mode with windows xp and try to open the program

2. If it is not working maybe you can upgrade to a newer version, for that you have to go to the product homepage . Normally you find a link in the program where you can go to the product homepage.

Hope this can help
Have a nice Christmas over there

Please rate my answer

Dec 22, 2009 | ScanSoft PaperPort Deluxe 9...

1 Answer

Hello!. when I open paperport it does no recognise the scanner Kyocera. up to recently, my Vaio PC, connected to the Kyocera scanner, printer, automatically recognised the printer. now it doesn´t.


Normally there is a feature that is called "repair" on the software, try that.

If it is not working try to uninstall the software restart the computer and reinstall the software

Aug 20, 2009 | ScanSoft Computers & Internet

1 Answer

Spyware and Virus Removal


Format your entire disk(s) and do a clean install of windows/linux or whatever you have.

Aug 15, 2009 | Dell Computers & Internet

1 Answer

Resetting PaperPort after paper jam


I found the solution to this problem. Whenever the paper jammed in the feed tray, I was pulling the jammed paper out without opening the door of the feed tray. Apparently, PaperPort gets confused and does not know how to proceed. Now when I get a paper jam, I open the door of the feed tray, take out the paper, click on the paper jam error message in PaperPort, reset the paper in the feed tray, and then hit "scan." Works like a charm.

Sep 30, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

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