Question about Acer Aspire 3690-2196 Notebook

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Hello I've got this problem. when my computer running, sometimes my screen go white screen and i can't see at all to the windows, just white screen. but all function is ok so i press power button to force shutdown and start again with normal screen condition what happen to my laptop..??? what is connection between white screen and hardware condition..???

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Got this from a friend: Apparently some series of Acer notebook came with BAD_EDID laptop display. The only thing wrong is the checksum which is 9D and should be 1D. Powerstrip 3.76 (registered version) managed automatically to correct EDID.

There is no problem with drivers from 101.x series, but with any newer driver max. resolution is 1024x768 and the picture is in left upper corner of the screen with black bar on the right and smudged taskbar to the bottom of the screen. After installing and restarting resolution is set to 800x600 what results in white screen whit thick black bar slowly appearing on the screen.

Posted on Feb 05, 2009

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SOURCE: white blank on acer 4315

First things first, are there any cracks or visible damage on your lcd screen? do you think you've had the same button before the screen goes completely white? Check your screensaver and display settings to make sure it is not set on a white screen. Second, have you tried to reset your monitor using your screen controls such as brightness settings, contrast, colors, etc. Also, try to reset it to factory mode.
Lastly, is there a particular program you are using that occurs when the screen blanks out?

If all this checks out and is not the problem...use our chat live now, so we can further diagnose the problem with you to distinguish whether it is a hardware or software issue.

Posted on Nov 17, 2008

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SOURCE: white blank on acer 4315

Hi,
It sounds like a Bios issue.

Go to http://support.acer-euro.com/drivers/notebook/as_4315.html
Download the latest Bios for the windows you are currently running and follow the Readme.txt and update the bios.
Hopefully this will fix the issue that is connect with the monitor and power setting in the bios.

Please Rate, Thanks.

Posted on Jan 06, 2009

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White blank on acer 4315


Hi,
It sounds like a Bios issue.

Go to http://support.acer-euro.com/drivers/notebook/as_4315.html
Download the latest Bios for the windows you are currently running and follow the Readme.txt and update the bios.
Hopefully this will fix the issue that is connect with the monitor and power setting in the bios.

Please Rate, Thanks.

Jan 06, 2009 | Acer Aspire 4315 Notebook

8 Answers

White blank on acer 4315


Go to www.acer.com, choose Service and Support, choose Driver Download, choose Drivers & Downloads, select Product Line Notebook, select Aspire 4315, click Search.

The above should get you to here :
http://www.acerpanam.com/synapse/forms/portal20.cfm?website=AcerPanAm.com&siteid=7117&areaid=2&formid=3394#results

Click on "Flash BIOS v1.13 " which is the latest BIOS for the 4315.

Follow the instructions to download and extract the files.

In order to Run the Vv2-113.exe file, you will need to right-click on it and choose "Run as administrator"

Make sure your battery is fully charged before updating a BIOS and do NOT power off the laptop during the update process.

This seems to have fixed most of the white screen problems on the 4315 that I am working on. The Fn-F4 "standby" and power button (or FN key) "resume" process described earlier is worth remembering because I have still had a couple of the white screens with the latest BIOS. Both times seemed to be when the screen saver was trying to start (lots better than during the boot-up!), so I have changed from the Acer default screen saver to something simpler hoping that the change makes the problem less frequent.

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Sounds like you may have a bug, you could try re-ionstalling everything fresh, it may need a driver update. Check the funtcion keys. Sometimes you can turn up the screen contrast by holding the function key and hiiting the function key that looks like a white and black sun, Black is for darkewer, white is for brighter.

Also, ost laptops when on battery power, will auto dim to save battery power.

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