Question about Acer Aspire 3690-2196 Notebook

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Hello I've got this problem. when my computer running, sometimes my screen go white screen and i can't see at all to the windows, just white screen. but all function is ok so i press power button to force shutdown and start again with normal screen condition what happen to my laptop..??? what is connection between white screen and hardware condition..???

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Got this from a friend: Apparently some series of Acer notebook came with BAD_EDID laptop display. The only thing wrong is the checksum which is 9D and should be 1D. Powerstrip 3.76 (registered version) managed automatically to correct EDID.

There is no problem with drivers from 101.x series, but with any newer driver max. resolution is 1024x768 and the picture is in left upper corner of the screen with black bar on the right and smudged taskbar to the bottom of the screen. After installing and restarting resolution is set to 800x600 what results in white screen whit thick black bar slowly appearing on the screen.

Posted on Feb 05, 2009

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SOURCE: white blank on acer 4315

First things first, are there any cracks or visible damage on your lcd screen? do you think you've had the same button before the screen goes completely white? Check your screensaver and display settings to make sure it is not set on a white screen. Second, have you tried to reset your monitor using your screen controls such as brightness settings, contrast, colors, etc. Also, try to reset it to factory mode.
Lastly, is there a particular program you are using that occurs when the screen blanks out?

If all this checks out and is not the problem...use our chat live now, so we can further diagnose the problem with you to distinguish whether it is a hardware or software issue.

Posted on Nov 17, 2008

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SOURCE: white blank on acer 4315

Hi,
It sounds like a Bios issue.

Go to http://support.acer-euro.com/drivers/notebook/as_4315.html
Download the latest Bios for the windows you are currently running and follow the Readme.txt and update the bios.
Hopefully this will fix the issue that is connect with the monitor and power setting in the bios.

Please Rate, Thanks.

Posted on Jan 06, 2009

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Posted on Jan 02, 2017

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White blank on acer 4315


Hi,
It sounds like a Bios issue.

Go to http://support.acer-euro.com/drivers/notebook/as_4315.html
Download the latest Bios for the windows you are currently running and follow the Readme.txt and update the bios.
Hopefully this will fix the issue that is connect with the monitor and power setting in the bios.

Please Rate, Thanks.

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