Question about Canon Laser Class 8500 Printer

1 Answer

Rec paper jam message.

I cleared a paper jam, but the alarm light will not go out and I cannot copy. I can fax, but really need to copy. The message "Rec. paper jam" is still displayed, but there is no jam anyone can find anywhere.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 I suggest you get a sheet of Card Stock (Heavypaper) and place it in the feed way. Then press the printbutton applying a slight amount of pressure on the Card Stock so itwill feed through the printer. The reason for this is in some cases Ihave been able to clear the paper track of debris that was deposited thereover time.
Worth a try, as I have fixed a number of printers thisway, saving costly repairs.
Hope this helps. Bud

Posted on Jan 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant send nor receive faxes


dear sir,kindly follow the below instructions
Instructions
  1. Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.

  2. Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.

  3. Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.

  4. Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.

  5. Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.

  6. Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.


take care..thank you

Oct 04, 2010 | HP LaserJet 2840 Printer

1 Answer

MF5500 Paper Jams Everywhere


check the paper ,from cassete tray to the drum and exit,on every section you have a sensor,check it ,

Feb 29, 2008 | Canon imageCLASS MF5550 All-In-One Laser...

1 Answer

The alarm light keeps flashing, cannot receive any fax


You can view/save the user manual from this link. (It takes a while to open fully) Chapter 10 covers troubleshooting. Do you get any type of error message when the light is flashing? If not, it may be a paper jam. Check to see that the paper is properly loaded and that there is no paper stuck anywhere in the paper path. Refer to the manual for better guidance on where to look and how to clear it.

Hope this helps!

May 07, 2010 | Canon MultiPASS L6000 All-In-One Laser...

1 Answer

Clear paper jam


may be there is small pice of paper inside just remove that.

Jan 20, 2010 | Canon FAX JX200 - Fax / copier - ink-jet...

1 Answer

Overheats when printing pictures on transfer paper and now it will not print anything.


hi
i have problem with my brother prinetr MFC-8460N
IT SHOWS DOCUMENT JAM
ALSO MESSAGE ON SCREN
CLEAR THE SCANNER JAM THEN PRESS THE STOP KEY
STATUS SHOWS RED LIGHT
WE ARE NOT USING SCANNER WE ONLY USE FAX AND COPY
RIGHT NOW BLUE LIGHT IS ON FAX AND WHEN I PRESS COPY BUTTON IS NOT ALLOWING ME
PLEASE ADVISE

Nov 10, 2009 | IBM Infoprint Color 1357 Led Printer

1 Answer

Alarm - paper jam slide platen left - but no jam - won't copy


the paper jam is more than likely in the fuser assembly. unfortunately you will need a service tech to come out and fix that issue.

May 27, 2009 | Canon Printers & Copiers

1 Answer

HP6110 All in one


When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Machine won't print, copy or receive a fax


With red button stop the copy, or switch off and on.

If you print on this unit make sure that you did choose a right format of paper (A4,A5,...)

You can change the format ap printer properties or preferences

May 21, 2009 | Canon imageCLASS® MF6550 Laser Printer

1 Answer

Paper jam /Message says Rec. Paper jam Open right cover


From right side of fax, open the toner door, remove the crg.unit, and look for paper, if not also from left side open the door and check for paper or broken parts in fixing unit.

May 21, 2009 | Canon FAX-L400 All-In-One Laser Printer

Not finding what you are looking for?
Canon Laser Class 8500 Printer Logo

Related Topics:

506 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96417 Answers

old marine
old marine

Level 3 Expert

1461 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...