Here are a few things to try. If you have access to a secondary PC or
laptop, try connecting your drive to it using a different USB cable.
Also try unplugging your drive from the power outlet for a few seconds
and then connecting it again. If it?s still not being recognized,
Maxtor has a free utility called PowerMax (available at www.maxtor.com
) that lets you run various tests on your drive till it identifies the problem.
Plus another thing to look at is if whether or not plug and play is
disabled in the system Bio's. Course the easiest way to see if that is
the case is to plug something else like a pen drive into the USB port
and see if it is even working. It may also be that the USB port is not
working or is disabled, or better yet your system has only a USB 1.0
port. In which the pen drive may work but it is not enough for the Ext.
Hard Drive which requires USB 2.0.
But the remedy is to first try the drivers and software, then check to
see in your hardware manager what USB you have, then if plug and play
is enabled in the BIO's as well as what the USB setting is in the
Bio's, and last but not least add a USB 2.0 PCI expansion card and try
Plz forget to comment....