IBM ThinkPad R40 2722 Notebook Logo
Posted on Jan 27, 2009

Keyboard on mt thinkpad wont work only a usb connected one will

Where do i find keyboard mappings? a led light is on that I cant recognize

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  • Contributor 14 Answers
  • Posted on Apr 18, 2009
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Search for and download the Hardware Maintenance Manual form IBM/Lenovo. They have the information online and/or in the pdf download file.

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My R31 Think Pad was running very slow and trying to fix this problem a technician istalled a new version of Windows XP but the keyboard is disconfigured now since some keys do not correspond with what is...

Troubleshooting keyboard issues ThinkPad Lenovo Support US

Internal ThinkPad Keyboard
Power on your computer. At the BIOS splash screen, press F1 on your internal keyboard. You should see a message "Entering System Setup." If you are able to enter BIOS, make sure that you can navigate through the menus to ensure basic functionality. While there, press the CapsLk key and ensure that the indicator light turns on or off.
If you are not able to enter BIOS, try pressing the blue ThinkVantage button or press the Enter key.
Boot into your operating system. Click Start, point to All Programs, point to Accessories, and then click Notepad. Using your internal keyboard, press each letter key and each number key to determine if your keystrokes are being recorded properly. If certain keys do not work, make note of these.
Check to see if you have installed any keyboard mapping software that would be interfering with normal keyboard functions.
Boot into Windows Safe Mode and test keyboard functionality with notepad. Please refer to step "B" above.
Windows XP Safe Mode instructions:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Windows 7 Safe Mode instructions:
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Verify that the latest BIOS for the ThinkPad system is installed.
Click here to view the latest BIOS files for all ThinkPad systems.
Reseat the internal ThinkPad keyboard, if applicable.
If the keyboard is a customer replaceable unit (CRU), then reseat the keyboard connector. Please verify this in your system's Hardware Maintenance Manual.
If these steps have not solved your problem:
Refer to "Need more help?"
External USB Keyboard
Ensure that the keyboard's USB cable is securely installed into your ThinkPad.
Remove the keyboard's USB cable from your ThinkPad and install it into a different USB Port.
Power on your computer. At the BIOS splash screen, press F1 on your External keyboard. You should see a message "Entering System Setup." If you are able to enter BIOS, make sure that you can navigate through the menus to ensure basic functionality. While there, press the CapsLk key and ensure that the indicator light turns on or off.
If you are not able to enter BIOS, try pressing the blue ThinkVantage button or press the Enter key.
Try entering BIOS with your Internal Keyboard.
Boot into your operating system. Click Start, point to All Programs, point to Accessories, and then click Notepad. Using your External keyboard, press each letter key and each number key to determine if your keystrokes are being recorded properly. If certain keys do not work, make note of these.
Check to see if you have installed any keyboard mapping software that would be interfering with normal keyboard functions.
Boot into Windows Safe Mode and test keyboard functionality with notepad. Please refer to step "B" above.
Windows XP Safe Mode instructions: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Windows 7 Safe Mode instructions: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Verify that the latest BIOS for the ThinkPad system is installed.
Click here to view the latest BIOS files for all ThinkPad systems.
If these steps have not solved your problem:
Refer to "Need more help?"


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My keyboard wont work

if its a ps2 kb you prob just killed it by plugging it into a computer with power on. if usb than its ok to do that. if its not lighting up than its dead. get another kb
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Your problem has nothing to do with the Operating System (Vista), it has something to do with the brand of your computer. I have similar problem before, I have Vista (Dell), but the time I connected another Vista (Sony Vaio), everything worked correctly.

This is what you need to do:

1. You have to make sure that you are using a standard USB keyboard and mouse.

2. Connect first the keyboard and mouse directly to the Vista computer to see if the USB ports of your computer are working properly.

3. You may power cycle the KVM switch by disconnecting it from the computers (including the keyboard and mouse) and leave it disconnected for 2 minutes.

4. Reconnect everything after two minutes and then reboot the computers.

5. Try using different USB keyboard if problem exist after power cycling the KVM switch.
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