Question about Compaq NC8000 Notebook

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No sound/ audio


Compaq nc8000 - After clean-up today, no sound other than error beeps.

SoundMAX showing up in System Information as OK, as are other audio items.

However Device Manager shows NO DEVICES AT ALL, i.e. empty list.

Sound & Audio Devices show no audio device.

Have undertaken 5 hours of research, have reloaded HP Soundmax driver, full device diagnostics.. I'm out of ideas - other than intimidating motherboard chipset stuff - and I'm way out of my depth when it comes to that.



Posted by on

  • carolanliz Jan 29, 2009

    Knotbeerdan - System Clean-up included Defrag, removing unwanted programs, files, icons, etc.

    Trans-Nut - Attempted several system restores, to different dates, and even different stages of the clean-up on Jan 27, but to no avail.

    Last known configuration had the no effect.

    What's really strange is that there are no drivers at all listed, where in my Inspiron 6400, there's a packed list. I carried out three different scans (Uniblue, Pareto & Regtool)- all list zero drivers - even though I've downloaded SoundMAX driver myself and only the sound seems to be affected.

    Here is the list of the items removed on Jan 27, after which the meltdown started!

    10:34:59AM System Checkpoint
    4:31:59PM Removed Atheros Client Utility Install
    4:36:08PM Removed CheckIt Diagnostics
    4:40:06PM Removed HP Mobile Printing
    4:46:24PM Removed Windows Live Toolbar
    4:51:04PM Removed Google Toolbar for Internet Explorer
    4:57:23PM Configured TIPCIxx20
    5:44:17PM Removed HPeServices Local Prints and Save
    5:59:33PM Removed HP Photosmart essential

    I've just noticed that Photoshop won't open, due to missing personalization information...

    All system startup disks in my partner's brothers house (don't ask!) and won't be able to get them for 5 days, so any suggested fixes appreciated.



  • Dan rogers
    Dan rogers May 11, 2010

    what do you mean after clean-up?


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Re install motherboard drivers.

Posted on Jul 19, 2009

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Did we try doing a system restore for the most recent available dates. Or we can a perform a last known good configuration from advanced start up menu.

Posted on Jan 27, 2009

  • tans_nut Feb 06, 2009

    Since you have already removed most of the applications, you can try do a PC restore, which would restore your windows to its default configuration, but this would erase all your data and installed softwares, so you might take a back up before you proceed. Thats the best options since you have already waisted too much time on getting this fixed.


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