Question about Cuisinart DCC-1000 Coffee Maker
When I pour water in coffee maker the water just pours right back out, does not brew, what am I doing wrong.
This is my second dcc-2000 with the same problem. I tossed the first one and in less than a year the second one exhibits the same issue. I called the Customer Service (1-800-726-0190). The rep told me to unplug the unit for at least 2 hours adding that this would let the system "reset itself". He then instructed me to run vinegar and water through it to clean the pumping system. I am doubtful about this solution but the rep assured me it would be replaced if I still have problems. It's worth calling CS to get it replaced, however, it seems that this model is flawed by design.
Posted on Aug 21, 2008
Turn the function knob to Auto Off
Hold down the hour button til you see the clock display blinking
you can then use the Hour and Minute buttons to program how long you want the coffee maker to stay on.
You can choose from 0 minutes (seems to be what you have it set on now) to 4 hours.
Posted on Nov 15, 2008
Here is the basic troubleshooting for the Cuisinart coffee makers:
Make sure all baskets are in proper place – especially if unit is beeping.
Do not use a paper and a gold-tone or other permanent filter at the same time.
Unplug for LONGER THAN 15 full minutes to reset.
Clean by brewing 2 oz of distilled white vinegar/2 oz water.
If these methods fail, the unit probably requires replacement – call Cuisinart as they have a longer-than-standard warranty.
-Tha Mp3 Doctor
Posted on Dec 15, 2008
I recently had this similar problem. If you still have you machine try the following.
Your described problem may be one of two problems. Let's start with the easier solution first. In the DCC 1200 there is a filter "stick or column" in the left rear. Pull it out and remove the clogged carbon filter(s) that are in there. Shine a light into the receptacle and remove the debris in the bottom. It is likely that this is causing the problem with you machine needing to be started on multiple times. See if this solution works. If it does, you might run 8 cups of water and 4 cups of vinegar through to help decalcify the units plumbing. Do this once or twice and then rinse with at least one pot run-through of clean water. If this works then you are good to go.
Next, if this does not solve your problem we can do the following: unplug the unit and lay it on its back. You will need a #10 torx driver (hardware store if you don't have one) to remove the bottom cover plate. There are 4 torx screws holding it on. When removed, you will find 2 orange hoses. Carefully attempt to remove the left hose without splitting. I used a eyeglas screwdriver to loosen it up. If it splits, just cut off the split and stretch it to reconnect when time comes. As you look into the hose you will find a little black valve inside as well a some gunk. Clean it all out with a fine wire as best you can. Rinse well. Attempt to reconnect the hose back onto the pipe. Slip the pipe clamp back into place. Replace the cover and screws and you should be good to go again. This is not as daunting as it may seem. You can do it. :o) Good luck! If this answer helps, please leave positive feedback for me. Much appreciated. Regards, NormanZ
Posted on Jul 08, 2009
Well, you could try unplugging for an hour. Sometimes that helps, but these have been having a lot of problems (but don't ask their customer service that, they can't admit it but I'm pretty sure they all know it!). I would say call customer service anyway if it's under 3 years old (800-726-0190) after you've unplugged it and let them know what's going on (model and serial # are both located on the bottom of the unit, stamped in the black part). If it's under warranty they can offer you a replacement and from what I hear Cuisinart has been getting in new coffee on demand units (like the one you have) that have fixed the problems. They're on back order right now though, so there will be a wait. Other than that, I would say you don't have many options, unless the store is willing to take it back, because this one is pretty much a goner. Not the first time I've seen it. :(
Posted on Aug 28, 2009
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