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Laptop video failure

I have a Dell Precision M60 laptop. The other day the screen just went blank and the computer crashed. I was able to reboot after a minute or so into setup but the screen started showing grey, blank, vertical lines, then black and white dots and finally nothing at all at which time the computer appeared to have copletely crashed. The screen is fine for it has occasionally worked for a brief period before the line appear. What part could be causing the problem? Any ideas?

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  • fjsd50 Jan 27, 2009

    Thanks. Problem is the same with external monitor. If I could identify the specific chip on the Dell Precision M60 MoBo, an electronics technician friend of mine is equipped to heat the part and reset it on the board (if it is a problem of it becoming loose). We tried heating and resetting the chipsets and it worked fine for more than 15 minutes, even booting into windows XP Pro perfectly but then after we reassembled the computer the problem returned. We now do not know if we hit on the broblem or what.

  • fjsd50 Jan 27, 2009

    There are few of these Dell Precision M60 systems here in Colombia so I doubt it unless I can find a cheap one on the internet. Any other tests I should do or parts that could be causing this problem? If I have time I will be disassembling the computer again tomorrow and trying again but I am intrigued because I did get it to work fine once before the reassembly. Was it a fluke? Did I touch something that was loose and then loosen it again when I reassembled? What could it have beeen?

  • fjsd50 Jan 27, 2009

    It is definetely a hardware problem. Do you have any suggestions where else I might post this problem and get prompt assistance like I got from you? Whatever your reply, thank you very much - you have been most helpful.

  • Dan rogers
    Dan rogers May 11, 2010

    it sounds like your display might have gone out on your motherboard. Can you try to hook up an external monitor. And after it reboots try to select display modes Fn + F4?? Or something along those lines. It will be in the Function keys row and have a pic. of two little monitors on it or something similar. If no display on the external monitor then chances are you will have to buy a new system or at least a new motherboard, which is no easy task to repair. But if you let me know the brand of computer you are running I might be able to find a website that could give you some directions



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Sounds like you may have "hit the problem" But to me sounds like the chip itself is no good anymore. Any chance of getting a chip off another board and replacing it?

Posted on Jan 27, 2009

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  • Dan rogers
    Dan rogers Jan 27, 2009

    might want to check the solder leads or contacts(whatever they are called) the little metal things on the bottom of the board to ensure they are not touching anything metal causing them to short or ground out. Also make sure the ribbon to the LCD on the laptop is locked into the plug on the mobo. As for software I'm not sure you could always try loading the drivers again but this definitely sounds like a hardware issue.

  • Dan rogers
    Dan rogers Jan 27, 2009

    try to figure out what kind of graphics card you have and google it. Then look through the replies and start reading the forums. This is usually how i research anything i need. Other than that you can try to look at the top experts in this category and see if they have any more recommendations

  • Dan rogers
    Dan rogers Jan 27, 2009

    you can also try this site and see if you can find anything useful



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