Question about HP Wireless Optical Mouse

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Hi i have a hp wireless mouse for my laptop it will not move the icon it is new and was working i think it has lost connection i have tried to push the buttons on it but i dont no if im doing it right

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  • jhelfdo Feb 09, 2009

    my mouse was working. but now it doesn't. tried changing batteries, resetting the connect button. no success.

  • fmr888 May 11, 2010

    have you gone into the settings for the mouse? try reinstalling the drive for the mouse. remove or uninstall it first in control panel.

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I had the same issue. I threw this mouse and bought Microsoft wireless mouse and it works great.

Posted on Aug 07, 2010

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The "mouse" on my Hp Pavillion laptop stopped working last night---it will not move the cursor. Can I fix this and if so, please explain in basic layman's terms so I can understand the instructions?


Is this a wireless mouse, or a wired one? If it is wired, there could be 1) so much dirt between the ball and the contacts inside the mouse housing that it won't move (usually there is a way to remove the ball and use tweezers to try and remove all the accumulated stuff); 2) the connection (plug) could have worked loose. Pull the plug out, reinsert it, and reboot. 3) the cord could have a bend or been steppedon and have a poor or no connection. A new mouse is in order. If it is a wireless mouse, batteries are the probable culprit. We put new rechargeable batteries in less than a week ago in ours, and even though our mouse goes in a charger when we are not using it, it would not work until I put new rechargeable batteries in. Remember - even new things can be bad.

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Hi,

1. Change batteries
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Wireless device like the mouse needs a wireless connectivity to a computer like a bluetooth or a wireless receiver. Make sure that your mouse batteries are all working and the wireless receiver is properly plug into the USB(Universal Serial Bus) port of the computer. The wireless receiver don't need battery so you don't have to worry about it. The two both have a push button, press both buttons to activate the connection. Wireless connections has limit in distance so make sure that you are not too far away from the receiver while using the mouse and that is 9 feet or 2.7 meters so keep that in mind. When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this could help you a lot..:-) Thanks..

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I have a toshiba satellite a105-s2716 I was


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I have the same issue and I think this is one of worst product that HP makes.

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