No playback pics. Blue screen.Can't record.Used x2 since service.
We had the recorder serviced around 4 months or more ago and have only used it around twice since. When we used it around Christmas during recording, a 'cleaning cassette' message interrupted the recording. On playback, the usual pixels occured, synonymous with dirty tape heads. But then it refused to record after that, and won't playback any pre-recorded tapes. Just presents a blue screen. can't remember the exact date of service or we'd just go back to the regular guy. Can you please advise us what the best course of action is.
Re: No playback pics. Blue screen.Can't record.Used x2...
I just made contact with a service tech who seems very competent and who won me over. Have problem with video and audio dropout similiar to dirty heads on a 10 year old DCR-VX2000 but which is a larger problem attributed to worn parts which will need replacement. Do not know how old your unit is, but will share name of person/company if you wish. Only thing that worries me is if you by chance had had yours repaired by them!!! They are a Southern California company.
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Your playback heads might be clogged. I am not sure if this camera with give you a RF warning if your record heads get clogged. Also most professional machines drums are rated at 1000 - 1500 hours before they need to be replaced. If you are at 500 and never cleaned the heads it is time to. Run a cleaning tape a few times.
You can see an image in a camcorder viewfinder any time the camera's actually on in record mode, whether or not the camcorder is actually recording. So that's no guarantee.
Assuming the obvious (you have the right kind of tapes, they're not in write-protect mode, you rewind before playing, etc). I recommend that you borrow a tape of the same kind from someone else and check it on playback in your camcorder. This should lead you know understand if you have a playback problem or a recording problem.
I have had the same problem since I purchased mine 4 years ago and it has been repaired 3x and is in the shop for a 4th. I had the extended warranty and Futureshop refuses to acknowledge that it is a Lemon and should be replaced as they don't consider resoldering wires as a "repair". My unit has been in the service center a total of 12 weeks over the 4 years. The service center recommends Sony Camcorders and the Claim center said they get few Sony camcorders so I would say the Canon problem is an issue that is common. Sorry to say.