If the machine is still working, then you are fine. If you can hear the grinder spin, but nothing is happening, then the water caked-up the grinder. It needs to be taken apart and cleaned. It is best to have this cleaning done by a professional. See the authorized service provider list and bring it in for service.
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Is this problem happening by chance after you have used the maker? If so the heat from the previous use may be causing the water to steam from being so hot and thus causing the pot to be only half full. the hotter the maker the more water evaporates. You might need to let it cool down in between pots.