Question about Canon PIXMA Office Equipment & Supplies
Hi, I just purchased this printer on Amazon and having trouble with it from the start. I am trying to scan a document into the computer and when I feed it through ADF and initiate the scan from the computer, it pulls the document in and says "Scanning document" on LCD but then gets stuck for quite a while. After waiting for about half an hour, it spits the paper with no results. I tried to go to windows scan and fax but it says no scanner was detected. Please let me know what can be done to solve this issue.
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Posted on Jan 02, 2017
this is what HP has to say
This document applies to all HP product models. Issue When the product is turned on or in the middle of an operation, an unexpected noise occurs, such as clicking, thumping, or grinding. Blinking lights and error codes might accompany the noise. NOTE: Noises can be caused by a number of things. This document focuses on isolating, identifying, and resolving known causes of product noises. Solution Noises are subjective and can be difficult to describe. Some noises are normal to the operation of the product and might include the following:
Comments by scrodamoon in premium
Posted on Aug 05, 2008
1) Install the Microsoft Office Document Imaging feature by following the steps
1) Go to Start -> Control Panel.
2) Click the Add or Remove Programs.
3) Select the Microsoft Office Professional Edition 2003 and click the Change
4) Click the Add or Remove Features and click on Next.
5) Select the Choose advanced customization of applications checkbox and click
6) Click on the Office Tools -> Microsoft Office Document Imaging -> Scanning, OCR
and Indexing Service Filter.
7) Select Run all from My Computer, insert the Office installation CD, and the
feature is installed.
Posted on Apr 11, 2009
ok this is a very common but critical problem because most of the time you have to replace the complete printer
now how to clear the paper jam issue in the adf:
try to open the adf and then try to clean the rollers on the adf and then try to clean the seperator pad as well
try to follow this link :
this will help u a lot..........
Posted on Sep 20, 2009
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