I've tried most of the suggestion on here but everytime i try to connect the Ipaq h5500 to the PC all the information i receive is no device recognized. i have activesync 4.5 on pc. Can anyone help please?
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Re: IPAQ H5500 USB CONNECTION TO PC NOT WORKING
Open active sync on ipaq and connect the cable with pc and ipaq. if not recognised perform a soft reset on ipaq. also check in active sync on pc >file> connection settings> allow usb connections is checked
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Turn off CPU, Unplug Power cable, And all usb devices, let it sit for
about 20mins. Plug it all back in. Turn on the CPU! Also make sure if
your device requires "DRIVERS" or if you have a CD download and install
that before anything.
It's a problem with either the memory board or the button board. With my h5550, the bottom buttons started to stop working and eventualy the PPC stoped charging all together. You can find parts for it online. If all the buttons are working fine, then it's most likely the motherboard. Otherwise it should be the button board.
This could be due to a few issues, try these soloutions in order below:
1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again.
2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again.
3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case:
a) unplug the USB cradle
b) uninstall active sync
c)Click start then click control pannel then click system. Then click on the hardware tab.
Look for the device under USB, right click on the device and then select uninstall.
d) restart the laptop
e) Install active sync
f) ONLY after active sync has installed you can now plug the cradle back into the usb socket.
g) Now connect the ipaq, it should now detect it.
All you need is Activesync which can be obtained from this link..
and you need OUTLOOK installed and configured.
It's important not to cradle the Ipaq until you are told to from Activesync.
Try the following before you try to connect again...
From your PC ..........
with IPAQ cradled
click on Start, Control Panel
Double-click on System
Click on Hardware, then Device Manager
Click on '+' to left of Universal Serial Bus Controllers
Click on '+' to left of Windows CE USB Devices
Right Click on HP USB Sync
If it's completely dead USB probably can't do it at all. There's a voltage threshhold, and USB only puts out about half the voltage needed to get over it. USB usually won't manage when thenbattery's below 30%.
Try connecting the iPaq directly to the AC adapter.
Does your USB adapter provide serial port connections ? I had the same issue with an USB adapter with a dedicated-to-phone software. I changed to MSI bluetooth adapter and then made a serial port available to COM5, then connect activesync to COM5. (make sure on the ipaq you create a shortcut "activesync connection" and pair with the bluetooth adapter.
It sounds like you are using two different types of USB connections, one for the iPAQ and the other for the Casio. What operating system is running on the laptop? How many USB ports are there? You might have to reboot when you want to change from one USB connector to the other.
If you have two USB ports, always connecting a USB connect to the same port (iPAQ #1, Casio #2) might help the OS keep track of what is connected to it.