Question about Dyson DC07 All Floors Bagless Upright Cyclonic Vacuum

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Will be using my dc07 for about 10 mins then it cuts out i leave it to cool then it goes for about 5 mins and carries on like this

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  • Anonymous Feb 10, 2009

    I have the exact same problem.

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There is a thermal cutout on the motor causing this problem because it is overheating. Either it needs the filter replacing and a good blowout with compressed air or the thermal switch is faulty. Try replacing the filters first and if the problem persists it is probably a faulty thermal cutout. Dyson can either replace under warranty or an engineer will call and do a home refurb for a fixed price of £60

Posted on Mar 29, 2009

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1 Answer

My old DC02 runs for 5 to 10 min before overheating and cutting out. Once it cools down it go backs to working. Any suggestions?


Hi there,

DC02 is fitted with a thermostat designed to protect the motor. If your machine is cutting out after a few minutes of use, you may need to wash the filters. You can view a video demo of this procedure on the Support section of our website:

http://www.dyson.co.uk/support/help.asp?article=1920&product=DC02-SY-STD

It's also a good idea to check the cleaner for blockages - you can find out how to do this here:

http://www.dyson.co.uk/support/help.asp?article=320&product=DC02-SY-STD

You should find this resolves the problem. However, if you're still having difficulties, please get in touch with us free on 08002980298, so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service

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1 Answer

Dyson runs about 5 min then shuts off


REMOVE AND CLEAN FILTERS AND YOU MAY FIND IT WILL WORK OK IF STILL CUTS OUT YOU MAY HAVE A FAULTY THERMAL CUT OUT BLOCK INSIDE THE MOTOR HOUSING
THIS HAPENS WHEN DYSON IS USED WITH CLOGGED FILTERS AND HEAT DAMAGE TO THERMAL BLOCK

AVERAGE REPAIR COST £45 - £ 69 FOR NEW REPLACEMENT

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My dco7 quits running after 10 min I wait 15 min to start again


This is a sure sign of a blockage. The motor cuts out because it gets too hot and will start again when it has cooled. Follow the instructions in your user manual for clearing blockages (you can download a copy from the Dyson website if necessary). Make sure the washable filter is clean too (and completely dry before you use it).

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1 Answer

Stops after a few mins of use


You are experiencing a thermal cut-off - caused by a blockage. The machine turns itself off before it overheats. You will be able to turn it on again after 30 mins to an hour after it has cooled down. Call the Dyson helpline to do a full troubleshoot to find the blockage.

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Hoover Vacuum works, then stops in 3-5 mins. Works again in a couple of hours


sounds like the motor is overheating .check and see if the brush roller is turning when its on.if its hard to turn or won't turn at all take it back where you bought it and insist on a new one.my thoughts on new items is if you buy something new then it shouldn't have to be fixed.insist on it.please leave feedback...pete

May 04, 2009 | Vacuums

2 Answers

Shuts down after 10 min use


I would clean or replace filters on it check the hose to make sure it is not blocked . It sound like it is over heating and making the breaker kick off and after it cools down it resets this is caused by dirty filters or blocked hoses.

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1 Answer

Dyson vacuum cuts off


hi this sound like a familiar problem of the motor o/heating due to lack of ventilation ? check the filters ok? remove the cover concealing the roller brush/beater and check for clogging at the underneath and housing clear it out properly easier to remove/lift out roller ? also clear out the clear bucket dust collector and most important the cone that fits into this canister has a cylindrical honeycombed/small holes(looks like hundreds? ) use a small pointed impliment to poke out all!!these holes as these are relative to vacuum within cylinder so if not clear ? motor no vent and result is no/poor vac and o/heat then thermo switch kicks in and shuts down till motor cools hope this helps best wishes from uk

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1 Answer

Over heated hover


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=632385
Generic problem for all Vacuums
Over heated hover
Posted by blade123 on May 29, 2008
Hi there, I’ve got a upright Hoover and it cuts out after about 5 mins I think it’s over heated but if i leave it for 5 mins it works again but cuts of again how can i fix it?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It is possible that you my have a heat sensor, but as far as what you described you need to change both belts, the brushroll belt and the power drive belt as well and @ the same time. The average belt change is every 4 to 6 months on the vacuum. Does it stop completely or is it just the belt problem. Or #2 is the vacuum giving off a burning smell other than the belts and if it does it could be the motor. Other wise , please call the factory or a local Hoover warranty station in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.


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2 Answers

Why does my dyson dc04 work for about 5 mins then cut out


I spent 4 years working on Dyson v/ceaners in the Uk
So, heres what to;
Check your filters - and for blokages in the hose and brush comparments,you have one in at top of the bucket called pre motor filter and one on top of the motor where the bucket sits called post motor filter. If these are worn and mucky wash them or replace.
Switch on your Dyson with no filters in and leave running to see if it cuts out. (in side on the motor their a liitle device called a TOC thermal over load cut out device. when the motor runs too warm - the TOC with cut power to the motor and will work again when cooled down.
Good luck.

Mar 18, 2008 | Vacuums

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