Canon Pixma iP4500 InkJet Printer Logo

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Anonymous Posted on Jan 21, 2013

Error 1403: print head

Error Number : 1403 Print head problem. Open the printer's cover, then open the Inner Cover, remove the print head and then re-install it. If this message appears again, the print head may be faulty. Replace the print head with the new one.

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Anonymous

  • 97 Answers
  • Posted on Jan 24, 2011

SOURCE: getting "Error Number : 1403

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Green light flashes 7 times

LED Blinking in Orange/Green:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error
0helpful
1answer

My canon pixma ip2000 lights flashing 7 times

LED Blinking in Orange:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error
0helpful
1answer

I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon

The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

10helpful
2answers

5 yellow blinks and nobody else ,

Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: Reseat the print head iP3000

Reseat the print head
  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove all ink tanks
  5. .Raise the print head lock lever and remove the print head.Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.Close the inner cover and top cover.Properly installed: Note: Check that each ink tank is installed in the correct position
Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: 2 Reset the printer

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:
  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.
6helpful
1answer

Just stopped working, orange light flashing

  • If it flashes orange five times consecutively, that means there is a print head error.
  • Reseat the print head, then reset the printer.
  • To reseat the print head, make sure the printer is on.
  • Open the paper output tray and top cover.
  • Make sure the print head holder is in the center and open the inner cover.
  • Remove all the ink tanks.
  • Raise the print head lock lever and remove the print head.
  • Reseat the print head and lock the lever.
  • Replace the ink tanks.
1helpful
2answers

Getting "Error Number : 1403

Not sure what you are asking. You posted the solution?
9helpful
1answer

5 orange flashes

Hi,
5 time orange flash indicate Cartridge Error or Print Head Error.
1) Reseat the Print Head
  • Confirm that the printer is powered on.
  • Open the paper output tray and top cover. Gently open the paper output tray while holding it.
  • After confirming that the print head holder has moved to the center, open the inner cover.
  • Remove all ink tanks.
  • Raise the print head lock lever and remove the print head.
  • Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.
  • Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.
  • Close the inner cover and top cover. Check that each ink tank is installed in the correct position.
2) Reseat the Printer
  • Turn the printer off with the Power button.
  • Disconnect the data cable from the printer
  • Unplug the printer's power cord for approx. 10 minutes, and then plug it back in.
  • Turn the printer back on.

Else either your device require service or print head may need to replace.
Good luck...don't forget to rate the solution
0helpful
2answers

I have canon s 300 printer sr no FAYS 12715 some how it does not take paper and green and subsequent yellow light blinking

here are some error code list for you for your s300 printer.

Got this from slayo.com

hope this list will help you find answers to your questions. Goodluck!

ERROR CODE LIST
Error codes are displayed on the monitor of the host computer connected to the printer. For error
code display, keep the status monitor open.
Error Code
Error Corrective Action
1000 Paper out error Load paper, and press RESUME button.
1200 Front cover open error Close front cover.
1300 Paper jam error Remove jammed paper, and press RESUME button.
1401 Head ID error Replace print head, as it has failed.
1403 Head temperature sensor rank error Replace printer, as it has failed.
1405 Head EEPROM error Replace print head or printer, as one of the two has failed.
1700 Waste ink near-full error Replace printer, as it has failed.
5100 Carriage error Replace printer, as it has failed
5200 Head temperature rise error Replace printer, as it has failed
5400 Printer temperature rise error Replace printer, as it has failed
5B00 Waste ink full error Replace printer, as it has failed
5C00 Purging operation error Replace printer, as it has failed
5800 EEPROM/NVRAM error Replace printer, as it has failed
6810 EEPROM print head information error Replace printer, as it has failed
Operator Call Error
Orange lamp
Error Corrective Action
2 times Paper out error Load paper, and press RESUME button.
3 times Paper jam error Remove jammed paper, and press RESUME button.
6 times Print head not-installed error Install print head.
7 times Print head error Replace print head, as it has failed.
8 times Waste ink near-full error Replace printer, as it has failed.
Service Call Error
Toggle blinking
Error Corrective Action
2 times Carriage error Replace printer, as it has failed.
4 times Purge error Replace printer, as it has failed.
6 times Internal temperature rise error Replace printer, as it has failed.
7 times Waste ink full error Replace printer, as it has failed.
8 times Print head abnormal temperature rise error Replace printer, as it has failed.
9 times EEPROM error Replace printer, as it has failed.
10 times EEPROM print head information error Replace print head or printer, as one of the two has failed.
0helpful
1answer

Put in cartridge error

Hi celcono,

Many times this happens because the Print Head needs reseated.

Here are the instructions from Canon on reseating the print head.

Reseat the Print head Reseating the print head is seldomly required to do.
  1. Make sure the machine is powered on.

  2. Lift the Scan Unit until it locks into place (1). The Print Head Holder moves to the center.

  3. Open the Paper Output Tray (2).

    sj402031.jpg

  4. Open the Inner Cover (2). The print head holder (3) should be centered.

    mp130_noprinthead.gif

  5. Lift up the lock lever and take out the print head. The print head can be removed with the ink tanks installed.

    mp390_removeprinthed.gif

  6. Reinsert the print head back in position and press down the lock lever.

    mp390_replaceprinthead.gif

  7. Close the Inner Cover (1) and the Scan Unit (2).

    mp130_scanunitclosed.gif

    CAUTION: Press the center of the Inner Cover until the cover locks into place.

  8. After the Scan Unit is return to its original position, the LCD displays a message asking if you replaced an ink tank.

    sj402033.jpg

  9. Press [+] and select [NO] to exit.
Regards,

-SHG

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