CONTACT US BY PHONE:
Toll Free: 1-877-44-GUESS (1-877-444-8377).
Monday through Friday 6:00 a.m. - 5:00 p.m., Saturday 7 a.m. - 4 p.m. (PT)
Thanksgiving Day, November 27, 2014 - Closed
Christmas Eve, December 24, 2014 - 7:00 AM to Noon (PT)
Christmas Day, December 25, 2014 - Closed
New Year's Eve, December 31, 2014 - 7:00 AM to 4:00 PM (PT)
New Year's Day, January 1, 2015 - Closed
IN-STORE HOLIDAY RETURN & EXCHANGE POLICY
The holiday return and exchange policy is effective from Sunday, November 23, 2014 through Sunday, January 4, 2015.
Purchases with an original receipt:
- May be exchanged or returned for a merchandise return card.
- Will be refunded in the method of original payment. If a debit refund is unavailable or for cash refunds greater than $100.00, a mail check will be issued.
Gift purchases with a gift receipt and tags attached may be exchanged or returned for a merchandise return card.
Purchases with a gift receipt:
- May be exchanged or returned for a merchandise return card only.
A NOTE ON OFFERS, SALES, PROMOTIONS AND DISCOUNTS:
Unless otherwise stated, prices on full price, sale and promotional items, and affiliate cannot be combined with any other offers, sales, promotions or discounts. Sales, promotions and discounts may not be applicable to all sizes, colors or styles. Quantities are limited; no rain checks will be issued. Offers are not valid on previously purchased merchandise or purchases of gift cards. GUESS?, Inc. reserves the right to extend, modify or discontinue any offer, sale, promotion or discount at any time without notice.
RETAIL STORE QUESTION:
For assistance in locating a specific item in a retail store, please call GUESS Retail at 1-877-44-GUESS (1-877-444-8377).
For help locating an employee or specific department, and information about advertising or licensing,
please call the GUESS corporate office at 1-877-44-GUESS (1-877-444-8377).
GUESS's corporate headquarters are located in Los Angeles, CA. If you would like to send correspondence to our corporate offices please address it to:
1444 South Alameda Street
Los Angeles, CA 90021
Hope that helps.