Question about HP Officejet J5780 All-In-One InkJet Printer

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I can send faxes from HP Office Jet J5780 but can"t receive them

Tried unblocking junk fax and couldn't receive anything. Put the block back on and now only get top half of heading nothing else.

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Try to check the fax recieve settings don't enable the junk fax option and change the paper size to A4

Posted on Jan 27, 2009

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I need a test fax to see if i can receive on my hp office jet pro 8500.


Hi,

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When your fax is received by the HP Test Fax Service, It will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Thank you for contacting FixYa Team


* Please rate this solution with Thumbs up and comment to help us improve providing support

Nov 13, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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My HP Office jet J5780 All-in-one will not send my faxes. 3 days ago it was fine, but not now . It starts to send but then it doesn''t complete. one time it said --no computer hookup and the other times it...


Try eliminating the PC by sending from the Glass ( printer ).Make sure you have a dail tone,if speaker on available use it or connect another phone to make sure.Also see if you can enter FAX SET UP in MENU reset to factory defaults.Good Luck.

Sep 19, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Cannot receive fax


Hello sir; Try to change a cable (from phone jack to printer) see what happen.

Apr 22, 2009 | HP Officejet J5780 All-In-One InkJet...

2 Answers

BLOCKED CALLS


If you subscribe to a caller ID service through your phone provider, you can block
specific fax numbers so the device does not print faxes received from those numbers.
When an incoming fax call is received, the device compares the number to the list of
junk fax numbers to determine if the call should be blocked. If the number matches a
number in the blocked fax numbers list, the fax is not printed.
Set the junk fax mode
By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID
service through your phone provider, or do not want to use this feature, you can turn
off this setting.
To set the junk fax mode
▲ Some models have a Block Junk Fax button. Depending on the model you have,
do one of the following:
Block Junk Fax button: Press the Junk Fax Blocker button, select the Block
Junk Fax option, and then select On or Off.
Color display menu: Press Setup, select Basic Fax Menu, select Junk Fax
Blocker Setup, select Block Junk Fax, and then select On or Off.
Add numbers to the junk fax list
There are two ways to add a number to your junk list. You can select numbers from
your caller ID history, or you can enter new numbers. The numbers in your junk list are
blocked if Block Junk Fax mode is set to On.

Feb 11, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Fax hp office jet j5780 hook up


how to connect the scanner to the computer

Jul 21, 2008 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

HP office jet J5740 all in one/Black line


are u trying to fax from the feeder or from the scaning bed .... try to follow this link CLICK HERE

Jun 06, 2008 | HP Officejet J5780 All-In-One InkJet...

2 Answers

HELP ME! FAXES ARE PRINTING BACKWARDS!


Go to properties-advance settings-turn off mirror image.........problem solved!!

May 30, 2008 | HP Officejet J5780 All-In-One InkJet...

3 Answers

Fax Problem


turn the printer on ...
unplug the power cable without turning the printer off....
press and hold # & 3, keep them on hold ....
while holding these two buttons put the power cable back in ... and wait for a few the screen to come up ... the screen may go blank ... use the power button to turn the printer on ... try to receive the fax ...
if it will not work then try # & 6 .... remember take the backup of phone numbers if stored on the printer as it ll erase the memory of the printer ,,,

Apr 29, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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