Question about Kenmore 43142 Front Load Washer

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Kenmore 417. 4405200 Front Load Washer error code E43

I?m stuck, and desperately need help. The washer completes wash cycles, but never spins. After performing the diagnostic test from the washer tech data sheet, I get error code E43 (Control Board problem) the washer does spin in the diagnostic test. I ordered a new control board, replaced it, same result. I then ordered the speed control board, same result. I have performed a continuity check on every wire in the washer, both vacuum tubes are clear; the pump is clear and pumps the water out. One of the Shock Absorber, air, stabilizers is broken (on back order until the end of the month) should be here the 31st. Any ideas ???? Thanks in advance De_fender

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  • Johnny Hunter Jul 21, 2007

    No, the washer was not loaded when I preformed the diagnostic. however I have been washing cloths and then using the last step of the diagnostic test to spin the cloths out.

  • Anonymous Feb 21, 2008

    I have the EXACT same problem and I feel like rising up in revolt against Sears Canada. I bought this machine in good faith - and I'm incredibly frustrated.

  • tmic11 Mar 28, 2009

    same problem no spin. fault 43 and 1 broke shock.



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It's a bad wax motor inside the door latch. The diagnostics are buggy and do not test it properly. It should measure about 1.5K ohms, and when 120 VAC is applied to it, it should extend in about a minute. Part number 12002535 is $10 to $15.

Posted on May 14, 2009

  • Chris Goulet Jul 25, 2009

    If your bad wax motor is a 0.05A rating, replace it with a 99001807. It should measure about 1.5K ohms.

    If your bad wax motor is a 0.12A rating, replace it with a 12002535. It should measure about 1.0K ohms.


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For me was door lock switch. glad i didn't listen to trouble shooting chart that came with washer, code 43=control board. was going to try speed contol board till i read de fenders story. now i have big @#$%^&* pile of wash to do.

Posted on Mar 31, 2009

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Does the washer was loaded when you make the diagnnostic test ?

Posted on Jul 20, 2007

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Same problem here too. My washer is only 18 months old. I have only gotten so far as to get the error code, which is a 43.
Should I go through the Diagostic test and see if the machine spins?
I am a total amateur here, but I refuse to pay a repair person to come out for an 18 month old washer. Ugh.

Posted on Aug 18, 2009

  • no-woods-grl Aug 18, 2009

    Does anyone have the part # for the door lock switch? Should it cost around $50???


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