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Error Hello, Each time I try to install AVG 8 free I get a problem concerning the registry quoting the error 0xc0070002. Can you help with this please, Regards, idris what is the problem mail me

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  • kly18525 Mar 31, 2009

    can't access registry

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  • 47 Answers

0xc0070002 is meant for Problem Accessing Registry. Your computer might be infected with virus. Reinstalling will solve your problem

Posted on Jan 27, 2009

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1 Answer

I have avg free 8.5 built 339 installed in my system and the license has expired and when i re-enter a new license it shows an error msg saying it's invalid. Where and How can i get this. HELP PLEASE!


uninstall it totally also delete registry entries of avg (be careful while working with registry) then start install it,make sure that all avg folder in c driver and in user profile are deleted.

Feb 28, 2011 | Operating Systems

1 Answer

My AVG is conflicting with my installing Kaspersky.


you might not have uninstalled AVG .instead you could have deleted the AVG folder.
AVg components are still there in the registry.if you didnt uninstall it ,install AVG once more and uninstall it manually.
if its not working remove AVG components from registry
here are the instrucions:
To remove the AVG registry entries, open Registry Editor (Start-> Run-> Regedit). In the registry editor, navigate to the entries mentioned below,

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG7Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG6INSTALL

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG8Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\AVG\Avg8

Right click on these entries and then delete them. If you are not comfortable about deleting registry entries, you can use a free registry cleaner. If you are using a 64 bit machine, then these are the entries to be removed.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG7Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG6INSTALL

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG8Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG\Avg8


Once these entries are removed, Kaspersky installation will be completed normally. Alternatively you can also use the AVG cleaner or Kaspersky removal tool for AVG8.

Jul 21, 2009 | Microsoft Windows XP Home Edition

2 Answers

AVG Free Edition wont install on Dell Studio lap top runs Vista


First follow the following steps :
  1. Start the computer. Press the F8 key during startup to start the computer in Safe mode.
  2. Start Registry Editor (Regedt32.exe).
  3. Delete the following registry keys in the Windows registry:HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\AVGHKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\AVG
  4. Quit Registry Editor.
  5. Restart the computer.
Then uninstall AVG completely from your computer http://computersservicing.blogspot.com/2009/04/download-avg-removal-tool.html
and install AVG free edition.


Jul 11, 2009 | Operating Systems

1 Answer

Unable to install avg8 free in windows 2000 prof sp-4


Hi,
Instead of installing AVG free, download & install Avira Antivir Personal Free. It is better compared to AVG in terms of virus detection 7 also very light on the system.

To download click here:
http://www.free-av.de/en/trialpay_download/1/avira_antivir_personal__free_antivirus.html

Jun 27, 2009 | Microsoft Windows XP Home Edition

1 Answer

Installation Problem


uninstall AVG 8.0 and download the free edition at www.oldapps.com and click for AVG free edtion antivirus.. install again. good luck

Mar 02, 2009 | Microsoft Windows XP Home Edition

1 Answer

Unable to install AVG 8 free


Strippy had asked you a right question. You may be trying to install AVG when you have already one antivirus program running. OR you had once installed AVG sometimes in the past, but uninstallation was not properly done. Hence it is showing registry key error.

1. If you are running any anitvirus prog now, first uninstall it. Then restart the machine.

2. Now you try install AVG. it should install. if not, try the following

Go to system restore and create restore point for safety.

go to run and type regedit and then enter

Press cntrl + F for finding earlier registry keys of AVG. Try to find out all old registry keys amd delete them all.

Restart the machine. Its DONE.




Jan 15, 2009 | Microsoft Windows XP Home Edition

3 Answers

I'm trying to uninstal AVG, but it says there is 1 problem and will not uninstal the program. can you help me uninstal this program?


Hello darrinmoen,

You Havn't specified, What is the problem exactly. I mean you have not specified the error Description.

But still The problem could arose while uninstalling Antivirus Program would be:

1. Any *.dll file missing from antivirus directory.
2. system file of antivirus missing from System32 directory of windows.
3. Any file that belongs to antivirus are not able to load while installinfg like uninst.exe.
4.Windows installer 3.0 is not installed on ur system
(Check out all the above including reviewing ur antivirus directory for uninst.exe file)

To solve this error you must do the following:
1. Run AVG antivirus setup program to repair. some times it doesnot give you the option if half of installed program have been removed from system.
2. Go to run type "regedit" and press enter
3. go to hkey_local_machine ->SOFTWARE -> and select AVG
expand trees of AVG.
4. Check for data path and its contents in AVG directory of program files, and also For UninstPath to varify that the uninst.exe in avg directory of program files is not missplaced
5. After doing the specified solution 60% are the chances that ur program would be uninstalled. else if it doesnot uninstall the program and gives the same error then Choose system restore tool.

For restoring do the following:
1. Go to Start -> All Programs -> Accessories ->System Tools
and select System Restore
2. Go to next window, Choose the restore point that was before installing of ur AVG Antivirus.
3. Select that restore point by reading the description.
4. Click next to restore.

Note: Your system will restart after choosing the restore point and clicking next. It takes some time to restore.

Most probably this tool will help you to remove this antivirus.

Remove it's entry from registry by Going to run type "regedit" and press enter
go to hkey_local_machine ->SOFTWARE -> andright click AVG
and select delete option to delete.

Gimme acknowledgement after removal
-
Romy

Aug 03, 2008 | Microsoft Windows XP Professional With...

2 Answers

AVG 8.0 build 156 (7/25/2008)


I can think of several reasons why AVG may not install properly:

1) Make sure that you fully uninstall any old versions of AVG,
as well as any failed or partial installations of the current
version:

a) you will need three utilities to do this, and you should install
these first:

i) File unlocker 1.8.7
=======================
http://ccollomb.free.fr/unlocker/
or Softpedia, Tucows ... etc.
=======================

This is a small resident utility that intercepts windows
"access violation messages" and allows you to rename,
move or delete files locked by Windows.

This utility pops up after all file access errors, displays
the name of the process that is locking the target file,
and allows you to snuff the process, or force unlock the
file. (In extreme cases a re-boot may be necessary, but
it will get the job done)

This utility will help you delete any protected or
share-locked programs and DLL's belonging to AVG.


ii) Registry Workshop: http://www.torchsoft.com/

This utility is a registry editor which is much more user
friendly and much more powerful than Windows Regedit.

Registry workshop offers:
Powerful search and replace, persistent undo log,
delete objects from search results ... etc.

iii) CCleaner: http://www.piriform.com/

This free utility removes temporary garbage files and
orphaned registry keys left behind by incomplete
un-installations or failed installs. It also allows you
to regedit orphaned registry keys, if you need to fix
them rather than delete them, at it has facilities to
back-up the registry, before making changes.


iv) Download and install these products.

2) Use the task manager to stop any AVG processes
that can be stopped, if you still have any.

3) Open the "services" applet and stop and disable any AVG
related services:

Control Panel --> Administrative Tools --> Services

4) Run the AVG un-installation program from, if the link
still exists:

Control panel ---> Add/Remove programs

5) Remove all AVG related files and directories, including
any AVG entries in:

"...Program Files..."
"....Program FilesCommon Files..."
"....Documents and Settings... "

Check all subdirectories, user profiles ... etc.

i.e. Search the hard drive for AVG or GRISOFT
Delete everything with these names.

5) If the file unlocker window pops up, choose:

"unlock all" for any files locked by explorer.exe
"kill process" for any files locked by other processes
"delete" if no locking process is found

If the file cannot be delete, set it to delete on re-boot.

6) You may want to backup the registry before you proceed:

Open the registry workshop and search the registry for
AVG and GRISOFT.

Delete all (complete) sub-keys and values containing these
entries.

Just to be sure:

If a registry key contains the words AVG, GRISOFT in its
name or if it contains values pointing to the path where AVG
used to be, delete the entire key, including any values or
sub-keys it may contain,

Do NOT delete its parent that is NOT related to AVG !!!!

Also make sure the AVG refers to the antivirus, and that it
is not a sub-string of a name belonging to another product
or some unrelated product abbreviation.

The registry workshop does have an UNDO facility, that
remembers the edits form the previous session, even after
you close it, but don't count on it. Backup the registry first,
or export the keys you are changing/deleting to a *.reg file
first, that way you can put them back just by double-clicking
the saved *.reg files.


7) Remove or disable all (resident) competing anti-virus
products, which may conflict with AVG.

Note: Non-resident malware scanners are fine, its just
the resident shields you want to avoid. Things
like Norton's, McAfee etc...

Running multiple resident shields is a very bad idea,
because they really slow down your machine, as well
as conflicting with each other.

Norton's is a very bad idea, period: Very slow, contains
serious spy-ware that silently scans you machine for pirated
products and reports your personal information (if it finds any)
to affected software manufacturers and law enforcement.

This was CONFIRMED by a high level Symantech employee,
who shall remain anonymous. Yes I am 100% certain.

8) Now run CCLeaner to remove any orphaned registry keys
which you may have missed.

9) Reboot the machine and try to re-install AVG

10) IF you still have problems, and if your AVG is legit,
you probably have a virus, Trojan or root-kit specifically
designed to remove and/or block the installation of A/V
products.

Scan your machine with:
Rootkit revealer: from Winternals/ Mark Russinovich
Black light: from FSECURE
Kaspersky AV
McAffee AV
....

Like I said Norton's is bad news,
(except for threat specific removal tools)

Also beware of phoney websites with rogue scanners that
come up with false positives and than try to extort you for
money.

11) If all else efforts fails, you may have to save your data,
reformat and re-install everything.

I have experienced such a root-kit, that took down my entire
network in minutes. Once infected, all attempts to remove it
failed, as the virus spawned a multitude of process that rapidly
healed each other, faster than you could shut them down or
remove bad registry keys. It disabled safe mode, corrupted
the windows kernel to prevent it from detecting its files, created
filenames with illegal charters and hundreds of registry keys
with embedded nulls which made them difficult to remove
quickly.

The virus also detected products like AVG, and instantly
deleted them upon installation. After a week of lost
productivity and tens of hours wasted with Microsoft tech
support I finally reformatted the affected hard drive.

Good luck, please rate my answers.
Martin.

Jul 30, 2008 | Microsoft Windows XP Home Edition

9 Answers

AVG Free install fails


Just download AVG 8 registered

AVG 8 registered:
http://www.isit.cz/down/Antiviry/AVG/8/Network%20Edition/avg_ipw_stf_g7_8_93a1293.exe

key:
http://www.isit.cz/down/Antiviry/AVG/8/Licence/Licence_8_KAR.txt

May 10, 2008 | Microsoft Windows XP Home Edition

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