Question about Kenmore Refrigerators
Water line supply is ok, so is switch on door and solenoid. line from solenoid to water dispenser at door seems to be an obstruction.
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Posted on Jan 02, 2017
The fix to the "GE/Hotpoint Secret" frozen water dispenser problem is the Dispenser Water Tube Heater Kit, P/N WR49X10173 that can be purchased at Sears. Just a few bucks. My Hotpoint (model HSM25GFRA5A) had the same issue and GE would not tell me anything but required a technician to come out. The technician had no clue but after making some calls found the heater at Sears and ordered it delivered to me. He had to setup a return appointment but I canceled it after getting the parts and fixing it myself. The instructions are in the kit. Since most all GE/Hotpoint refrigerators (same model group of course) use the same parts/assemblies this will work for lots of folks. See pic below. If the area behind the cover looks like this it may be the part. Feel free to email me for help on this (email@example.com). Piece of cake.
Posted on Jun 24, 2008
SOURCE: Water dispenser not working
2 things i want you to try before you call a tech out first under frezer door there is a connector where the 2 lines connect disconect both off now actuate the water at door if you get water out the line that means your line inside door is frozen 2 if you don't get water that means your water reservour is frozen so to solve problem cheapest way is to derost it by unpluging it for maybe 2 days and if it was frozen it should go back to normal and this time keep your temps in right settings refrigerator section at 37% and freezer from 0 to 4 % at all times that will keep lines from freezing
Posted on Oct 12, 2008
Order and install a WR49X10173 water tube heater. It may take 24 hours to then thaw, but it has worked for me on numerous refrigerators. Cost for the part will run about $50.
Posted on Feb 08, 2009
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