Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Replacing Auger in ice maker

I bought this Auger part to replace in my ice maker. I can't figure out out to get the old/broken auger detached. I have it pretty much taken apart, but can't get the broken auger unscrewed from the plastic part. Can't figure how how it is screwed in to unscrew it.

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Re: Replacing Auger in ice maker

I have a hotpoint side by side fridge. the ice maker is still making ice but the auger is not working. no sound or anything coming from it. any ideas?

Posted on Mar 29, 2011

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Re: Replacing Auger in ice maker

Kim There are two Screws Holding the Complete Ice unit in Place,After Removing it it unpluggs inside the freezer,It would be advised to Replace the whole Unit ttech

Posted on Jul 20, 2007

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Sounds like the auger has broken. Look inside the ice maker if possible to see if the blade has detached from the auger bar. Here is a link to all the parts you may need to make the repair.

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If you cant manually turn your auger motor, it may be bad. Does it dispense solid ice or no ice at all? Another thing may be your control panel. That could be bad too, it's the one sending juice to both your solenoid and auger motor.

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I just finished replacing the ice auger in my GE HSS25GFPA side-by-side and offer some suggestions/hints.
The auger (WR17X11705) was available locally (Appliance Parts Co., $28.97). This fits many other refrigerators. The replacement took a little under 2 hours. I estimate these hints may cut the time by one-half.
There are only 4 screws in the entire ice drawer assembly. It possibly was not necessary to remove the control rod. The other 3 screws hold the front cover. There are also 2 tabs holding the top of the cover.
The most difficult part of the repair was removal of the plastic assembly housing the crusher blades and the front bearing of the auger. This is held in place by only 2 large square tabs on the sides. There is enough space to get ONE side to release BUT to get both released required careful prying with thin-bladed screwdrivers (and prayer). These "tabs" don't push in, rather the drawer flexes out. Once released, the unit slides up and angles to allow removal of the auger/crusher. Re-assembly could not be easier. Stainless sheet metal screws would probably work if you do break something.
Remove the clear inside cover of the crusher assembly and the "C" clip on the threaded end of the auger shaft to separate the auger from the crusher.
And now for my PRIMARY reason for sharing my experience - the %#$@ plastic nut/bearing is a LEFT-HAND THREAD. I only realized this when trying to bend my make-shift split screwdrive back and the SOB loosened right up!
Carefully note the locations and orientations of the blades and spacers as you move them from the old to the new auger.
Good luck!

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2 Answers

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Pull out auger & try With Out auger in place with door open and see if auger motor will spin with out auger and tray IN.. you with have to push door switch in to get auger to work .. with door open

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