Question about HP DeskJet F380 All-In-One Printer

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My printer wont turn on even the power supply adaptor is ok

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  • Anonymous Apr 10, 2009

    It just wont turn on

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  • 2 Answers

Check ur usb port

Posted on Jan 27, 2009

  • pasijukka
    pasijukka Feb 12, 2013

    what do yo mean? Check your USB port? How to check it?

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If YES, kindly remove it from there then directly plug-in the printer's power cable to the walloutlet

you can also try other walloutlets

If still not working, then it's time to replace the printer's power supply or the adaptor or the printer itself.

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1 Answer

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Please folow these steps :-
1.disconnect the [power cable from the back of the printer
2.press and hold the power button for 20-30 seconds
3.reconnect the power cable back to the printer
4.check whether the adaptor has a green light on it or not or is it warming up
5.if the green light is not on try in a different wall outlet
6.if still it does not work then buy a new adaptor it should work or even if the adaptor does not warm up replace the adaptor
it should work
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1 Answer

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Can you turn on the printer normally? If you can't then you have a faulty power adaptor. If you can then it sounds like the connection between the computer and printer has been lost. Disconnect the printer and reconnect to another USB port. If this works then fine, if not then try another device in the same usb port to check wither the usb port is functioning. If it does, you have a faulty printer. You might be able to clear any probelms in the printer by performing a full reset.
Ppower up the printer and discconect the power supply while the printer is running. Hold the OK and Cancel buttons while reconnecting the power supply. When the printer switches off after 10-20 seconds, release the buttons, unplug the power and reinsert it. Turn on the printer and reun through the processes before plugging inth e USB. If it is still faulty, throw it away!!
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