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WM won't spin after sleeve got caught in door

Last week a shirt sleeve was caught in between the door and the drum. eventually the seal gasket and the sleeve entangled and the whole load created a gigantic knot. after getting the laundry out and getting the gasket and the sleeve seperated i had to 'install' the gasket again and tighten it down with the wire (this was easy).

however, our washer won't spin anymore now.

i have a hard time believing that a technician has to come out (in our case for $ 85) just to diagnose it as this seems to be a common 'safety hazard' with front loading washing machines that something gets caught between door and gasket...

is there a safety feature like a switch or fuse that just needs to be reset or do you guys think that it blew the engine?

anyone with any ideas?


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  • campgreis Jan 27, 2009

    thanks... this is what i almost expected, however i have to say, with front loaders, we got a Bosch Nexxt 500 Series, i can't believe that the companies don't build a safety feature in that doesn't allow the motor to break in such a case.


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If the w/m washes and drains now but doesnt spin then almost certainly the spin side of the motor has gone faulty. Im assuming the jambing up of the clothes took place while spinning, it would only take a short while to become faulty if the drum wont turn. If so, a new motor is needed. If the drum tries to turn half heartedly then check the 16micro farad capacitor.

Posted on Jan 27, 2009

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