Question about Sony KDF-E60A20 60 in. LCD HDTV

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There are red spots on the screen.

The guy I am buying it from says the bulb needs to be cleaned. Is he trying to sell me a messed up tv?

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The bolb needs replacing not cleaning if it needed cleaning the picture on the tv with be light a cloud cant see pic right

Posted on Jan 27, 2009

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2 Answers

Red spot on screen


Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

Jun 11, 2010 | Panasonic PT-61LCX65 61" Rear Projection...

2 Answers

WILL NOT TURN ON. GREEN LIGHT; TWO RED LIGHTS


check the projectors lamp.look like to need replace

May 05, 2010 | Hitachi 60V500 60" Rear Projection...

3 Answers

My panasonic has a softball size red spot on it, and the lamp light indicator is blinking. how can I fix this myself


It is software, ans is replaced for free even if it is out of warrantee.
Don't rush to replace the lamp, it is probably OK.
Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

Jan 09, 2010 | Panasonic PT-61LCX65 61" Rear Projection...

1 Answer

I had been getting the bulb life low message so after it went completly went out i replaced the bulb. my tv was absolutely fine before now it has a red haze on the top of the screen and it was not staying...


Power supply for a red haze problem? Doesn't sound like a powersupply issue. If its a red haze that Im thinking aobut, you might as well buy a new set. It'll be a little too costly to fix.

When it was shutting down, what was the red light blinking before it paused then repeated?

Dec 29, 2009 | Sony KDF-50E2000 50" HDTV

1 Answer

LCD projector spots showing up on the screen


there are light filters behind each lcd panel that determine the color of light going through it. because of excessive heat and dust, the filter tends to burn and cause discoloration in the image. if the image is bluish (cyan), the red filter is burning. if it's yellow, the blue is burning. if it's purplish (magenta), the green is burning. the filters will need to be replaced. unfortunately, many companies don't sell individual parts of the optical engine, so the entire engine might need to be replaced.

Aug 20, 2009 | Epson EMP S1 Multimedia Projector

1 Answer

Red spots all over screen


 After downloading their driver update, it fixed the problem along with a few other issues.
You said SPOTS....not pixels.

Spots the size of a quarter are generally DUST that has gotten into the Light Engine and it's blocking the light off of the LCD panel.....

You need a TV Tech to Safely open up the unit and blow the dust off the optical path......the guy has got to have BIG 'Nads to do that, Because SOME units should just have the Optical Engine replaced, instead of opening them up to introduce MORE dust into a sealed engine.....

DON'T do this yourself, and remember THAT Big-Nad Tech is TRYING to save you money so you DON'T have to buy a NEW light engine anyways.....It's a Last-Ditch effort before spending $800 to $1000 for a Light Engine.....

Feb 20, 2009 | Sony KDF-E55A20 55 in. LCD Television

5 Answers

Light green and pink spots on my hd tv!!!


You really need to be persistent. I went on the Panasonic customer support webseite and started a web exchange. The first two attempts ended with "call your local authorized service tech" , etc. The third time, I described the prolem again and asked if the authorized tech would have the tool to fix the eprom if that was the cause of the problem. They finally gave me a name for their scheduling department and said they would pay for the diagnosis. I was pretty happy about that, but even happier when they said that this was a known problem and they would pay for the repair as well. They scheduled a service call. The techs came and fixed the eprom error with their tool within 1/2 hour. That was about 5 weeks ago, and all looks good so far.

Aug 27, 2008 | Panasonic PT-52LCX65 44" HDTV

1 Answer

Shadow effect


I think it's called "tubes" for the TV, the projection tubes are messed up, and you probably killed your bulbes. Very expensive to fix, just part out what can be used and get a new TV, or get a 60" tv with a smashed screen, and reuse your screen. People sell those on craigslist.org all the time with broken screens because they do not know how to replace them for only 100-200$

Apr 05, 2008 | Mitsubishi VS-6043 60" Rear Projection...

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