Question about HP iPAQ H5555 Pocket PC

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When I connect my iPAQ to my PC, it will not recognize the device

Every couple of months my iPAQ will not sync. I am using Activesync 3.7.1. In the past I would have to wait 15-30 minutes for it to connect, then backup the device, do a hard reset, restore the back up and it would work fine for about 1-2 mos. Does anyone have a solution? Sometimes I get a message, that says the PC does not recognize the device.

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Re: When I connect my iPAQ to my PC, it will not...

It shouldn?t take more than 10 to 15 seconds for Active Sync to detect the iPAQ once it is inserted in the cradle and it turns on. First off you need to update to the latest version of Active Sync which is 4.5. Lots of synchronization issues have been fixed since 3.7 so here is the link to the download: A couple of times over the past few years I?ve gotten a non recognition error as well. Each time I?ve been able to get away with removing and installing the latest version and my problem has been solved.

Posted on Jul 20, 2007

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How i can sync my Ipaq h3955 with my pc win xp

In order to sync your iPAQ with Windows XP or earlier, you will need to download and install Windows Microsoft ActiveSync 4.5 from:

You can use ActiveSync 4.5 only with phones that run Windows Mobile 2003 or later versions. ActiveSync and Windows Mobile Device Center won’t work with Windows Embedded CE 4.2 or 5.0, Pocket PC 2002, or Smartphone 2002 phones. (To see which Windows Mobile operating system you’re using, if your phone doesn’t have a touch screen, click Start > Settings > About. If your phone has a touch screen, click Start > Settings > System tab > About.) To sync information to any of these phones, you must use a USB or serial cable and your computer’s Internet connection and File Explorer.
You must use Microsoft Outlook 2002, Outlook 2003, or Office Outlook 2007 to sync your e-mail, contacts, tasks, and notes from your computer.

Download and install ActiveSync:
1. Click the download link on this page, and then click Continue.
2. Select whether you want to register for the Windows Mobile newsletter, and then click Continue.
3. Click Download files below, and then click Download (next to the Setup.msi file).
4. In the File Download dialog box, click Run.
5. Follow the instructions in the Installation Wizard to install ActiveSync.

Note: You must use a USB cable to connect your phone to your computer the first time you use ActiveSync to synchronize information.

Jan 10, 2010 | Compaq iPAQ H3955 Pocket PC

1 Answer

HPiPAQrx5915 wont active sync with pc or laptop by usb or bltooth

What version of ActiveSync are you using? Open ActiveSync on the PC, then open "About ActiveSync" under the "Help" menu - it should be version 4.5. If not, download version 4.5 from Microsoft as a first attempt to fix the problem. If you are using 4.5, try uninstalling/reinstalling again but make sure you do a soft reset (push the pin on the top of the device) before you connect the Ipaq. If this doesn't work let me know and we'll try some other things.

Mar 02, 2009 | HP iPAQ rx5915

1 Answer

IPAQ 1950 suddenly will not connect to PC to allow sync

Same problem, on four computers with two iPAQ 1950's. I installed ActiveSync 4.5, and all works fine now. This link will get you to AS 4.5:

This SHOULD work for all PDAs, but I have only used it for the 1950.

Nov 11, 2008 | HP iPAQ rx1950 Pocket PC

1 Answer

Activesync problems with IPAQ 1940

 connect the cable with pc , open the active sync on ipaq then connect the cable with ipaq..if not still soft reset ur Pocket PC and reconnect.

Sep 17, 2007 | O2 Xda IIs Pocket PC

2 Answers

IPAQ H5555 connection problems

Hi, This could be due to a few issues, try these soloutions in order below: 1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again. 2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again. 3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case: a) unplug the USB cradle b) uninstall active sync c)Click start then click control pannel then click system. Then click on the hardware tab. Look for the device under USB, right click on the device and then select uninstall. d) restart the laptop e) Install active sync f) ONLY after active sync has installed you can now plug the cradle back into the usb socket. g) Now connect the ipaq, it should now detect it.

Aug 09, 2007 | HP iPAQ H5555 Pocket PC

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open active sync on ipaq and connect the cable with pc and ipaq. if not recognised perform a soft reset on ipaq. also check in  active  sync on pc >file> connection settings> allow usb connections is checked

Jul 20, 2007 | HP iPAQ H5555 Pocket PC

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Sync via bluetooth

Does your USB adapter provide serial port connections ? I had the same issue with an USB adapter with a dedicated-to-phone software. I changed to MSI bluetooth adapter and then made a serial port available to COM5, then connect activesync to COM5. (make sure on the ipaq you create a shortcut "activesync connection" and pair with the bluetooth adapter.

Sep 11, 2005 | HP iPAQ hx2410 Pocket PC

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IPAQ 1715 not recognized

All you should need is Activesync. Try the following... From your PC .......... with IPAQ cradled click on Start, Control Panel Double-click on System Click on Hardware, then Device Manager Click on '+' to left of Universal Serial Bus Controllers Click on '+' to left of Windows CE USB Devices Right Click on HP USB Sync Select 'Uninstall' Uncradle IPAQ Reboot PC

Sep 08, 2005 | HP iPAQ RZ1715 Pocket PC

1 Answer

Please help! Cannot sync....

You need to install Activesync onto your PC. Activesync comes on the CD that came with your Ipaq , or the latest version can be downloaded from here... 60-ae11-da92f2b229fa&DisplayLang=en Then from your PC (not your IPAQ), open Activesync, click on File, Get Connected and do NOT cradle the IPAQ until it tells you to. The Activesync on the IPAQ is for wireless syncs, which cannot be done until youu establish a partnership with this first wired sync. You will need a wireless network to do a wireless sync.

Sep 07, 2005 | HP iPAQ RX3700 Pocket PC

2 Answers

Sync problem

Try downloading the newer version of microsoft Activesync from Microsoft download center.

get it here:

This ought to solve connectivity problems.

Happy fixing!

Sep 07, 2005 | HP iPAQ RX3715 Pocket PC

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