Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Images cannot be seen.

Only the text for the image uploads but not the image itself

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  • bluebird23de Feb 11, 2009

    not just in explorer. also in windows mail stationery. i have the appropriate boxes checked in settings. have emptied internet files and cookies,have latest java and script activated have flash,

  • bluebird23de Feb 11, 2009

    not just in explorer. also in windows mail stationery. i have the appropriate boxes checked in settings. have emptied internet files and cookies,have latest java and script activated have flash,

  • bluebird23de Feb 12, 2009

    i do not have "load pictures " as an option,but everything is enabled in multimedia

  • bluebird23de Feb 12, 2009

    i only noticed the problem recently when i got a my space page and also recently tried to use stationery in windows mail.i heard maybe the cache needs to change bit i have no idea what that means or how to do it. unless it means deleting internet files,history,etc.

  • bluebird23de Feb 12, 2009

    ok, my stationery is a html document only. when i open it the page is blank. so how do i convert this to jpeg or some type of picture file?

  • bluebird23de Feb 12, 2009

    ok, i checked,show hidden folders and the folder properties say "unavailable" at the top. it does not show it as hidden

  • bluebird23de Feb 12, 2009

    even if i use wizard to create stationery, it seems to be going along fine,but when i go to view what i have selected i only see code,no pictures,the same as mail stationery. i must have a setting wrong somewhere or else,the stationery pictures that were already in my computer file when i bought it, were only included as a file,not a jpeg or tif. i am totally confused by this.

  • bluebird23de Feb 12, 2009

    re wizard stationery setup- i cannot view the jpeg in preview but when i change fonts,i can see that in the preview pane. the photos do not show in the preview pane. that is the only thing that will not show. if i change the color,i cannot see that either.

  • bluebird23de Feb 13, 2009

    found the problem-my chosen background theme was over-riding any other background. as soon as i put the background back to windows,i could see the stationery and send it,however, not all my mail r

    ecipients could see it. i guess it depends on the mail server. PROBLEM SOLVED THANKS FOR ALL YOUR HELP


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Uploads, or downloads? What are you trying to do?

If you are talking about viewing images using Internet Explorer, check the Internet options.
Select < Tools>, <Internet Options>, select [Advanced] tab, then scroll down the checkbox list to "multimedia" and make sure the {load pictures} box is checked.

Posted on Feb 11, 2009

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  • Hardtack
    Hardtack Feb 11, 2009

    Please clarify your problem so I can better assist you.

  • Hardtack
    Hardtack Feb 11, 2009

    When did this problem start? Did you install any software or updates recently? Is there anything that has changed between when it was working and now?

  • Hardtack
    Hardtack Feb 12, 2009

    As this seems difficult to pinpoint what is causing the pictures to not show, I would suggest uninstalling stationary for windows mail, to see if that fixes the problem with IE. If not then we know its not that program. Creating a myspace page should have had little to no effect on your system, but we can't rule that out.

    Browser helper objects may have been installed from active x content and such that could cause issues.

    If uninstalling stationary doesn't help at all, I would roll back the system to the last known good state via the backup and restore center in control panel, system maintenance.

    "Use system restore to fix problems and undo changes to windows"

    This will not affect your documents folders. And once it is finished you can check to see if everything is working normally. Once it is reinstall stationary and see if the same problem occurs. If so then we know what the culprit is and can try work out why. I have read of issues and errors from other users with stationary for windows mail.

    Please post back your results.

  • Hardtack
    Hardtack Feb 12, 2009

    ok, I think you should check out this link. I think I understand what your problem is and all should be answered if you follow this tutorial.

  • Hardtack
    Hardtack Feb 13, 2009

    So what you are saying is when you double click a file to view it, you see code, such as ascii or hex? Sounds like you have miss set the way you handle viewing files. Go to control panel, default programs, associate a file type or protocol with a program. Wait for it to load, the scroll through the extensions list. .jpg should tell you what program it is using to open it on the right. if it is anything other than a picture or photo viewing software then click change and follow recommendations to choose a correct viewer. I Hope this helps. I'm still trying to understand your problem from your description.

  • Hardtack
    Hardtack Feb 13, 2009

    Glad you worked it out, I would never have guessed that was your problem from the description. :)


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