Question about Philips GoGear SA178 MP3 Player

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I cant get it to stay on!

I push the button to turn it on, and it just shuts right back off. It is fully charged so I cant figure out what the problem is. I only used it for two days before it started doing this. What do I do??

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Re: I cant get it to stay on!

If it is almost new, return it to where you bought it for a replacement. There are no user serviceable parts inside the player. Note that most players require the button to be held for a few seconds at turn on.

Posted on Jul 20, 2007

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1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

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