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There can be a lot of different things that could cause this. The first thing I would do is disconnect the telephone cord from the Uniden phon eand connect it to another telephone and see if you get a dial tone from it. If you do then we know that the telephon eline and the cord are OK so we go back to the Uniden telephone. Next, does the unit light up when you plug it in? are you sure that the telephone is getting AC Power? Are the displays on the handsets working? Does the handset display show "Handset XX" or does it show "Searching"? If it shows "Handset XX" then the base unit is getting power, if not the base unit may not be getting power.
If the base unit is getting power and the handsets are working and the power cord and jack were proven good by conecting another phone to them, then you would need to call uniden Customer Service for further trouble shooting or repair/replacement. the number is 1-800-297-1026
MAKE SURE YOUR POWER CORD IS PLUGGED INTO A GOOD OUTLIT FIRST. CHECK YOUR HANDSET BATTERIES AND MAKE SURE THEY ARE GOOD. MAKE SURE YOUR TELEPHONE LINE CORD IS ALSO PLUGGED INTO A GOOD TELEPHONE JACK. IF THE BASE UNIT IS BAD NEITHER HANDSETS WILL WORK. WHEN ALL ELSE FAILS READ THE ENCLOSED DIRECTIONS AGAIN TO SEE IF YOU POSSIABLY MISSED SOMETHING.
I use a ATT calling card I put the 1-800 number and stored it in A then stored the pin# in B it will go throught ,so try to dial it in
it still will work . But the same works on our phones.Could it be dialing in an Area code?