Question about GE GSS25LGM Side by Side Refrigerator

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Water dispenser does not work

I have a GE GSS25LGNB side by side fridge. The water dispenser stopped working, although the ice machine still makes and dipenses crushed and cubed ice. When you press the back for the water, it makes the initial sound like it wants to work, but nothing comes out. Almost sounds like it is clogged. Any ideas? Thanks

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Most likely the water line for the dispenser has frozen in one of 2 places. the first place to check and the easiest is the water tank behind the crisper drawers in the fresh food compartment. what i would do is use a hair dryer to warm the tanke and see if it will start working again. the next place that is common for it to freeze is in the freezer door. the only way to fix this is to leave the door open for a while to allow it to thaw out. 
If I'm not mistaken I think there is a recall for some of the  GE sxs refrig that addresses the water line freezing in the door. you may want to all GE and heck on that. good luck peyton

Posted on Jan 27, 2009

  • Julio Novelo Sep 25, 2011

    Also check that the plastic water lines under the back of the unit (after the water solenoid valve and back after the water filter). They seem to become hardened and crack after the condenser has blow hot air across them over the years. If you need to make a correction, just to go Home Depot and purchase 3/8" OD tube and 2 1/4"-5/8" clamps. Just cut off a short length of 1" from the old one to connect back into the water solenoid valve. Use the clamps to connect the new tube to the old piece of the plastic tube, and shortened tubing coming down from the fridge to the door. Leave only a 1" stub to connect the new tubing. Check for leaks. Total repairs came down to $5.28. Good luck!

  • Julio Novelo Sep 25, 2011

    Also check that the plastic water lines under the back of the unit (after the water solenoid valve and back after the water filter). They seem to become hardened and crack after the condenser has blow hot air across them over the years. If you need to make a correction, just to go Home Depot and purchase 3/8" OD tube and 2 1/4"-5/8" clamps. Just cut off a short length of 1" from the old one to connect back into the water solenoid valve. Use the clamps to connect the new tube to the old piece of the plastic tube, and shortened tubing coming down from the fridge to the door. Leave only a 1" stub to connect the new tubing. Check for leaks. Total repairs came down to $5.28. Good luck!

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