Question about Tomtom XXL GPS
I bought this device brand new. Everything in the box looked as though it had never been tampered with. After leaving it plugged in for several hours, the screen still does not respond to any kind of touch. Stylus, fingertip, fingernail, or otherwise. When I plug it directly into my computer via USB port it says "Wil u koppel aan 'Rekenaar'?" and when I un-plug it, and let it run on battery alone, or plug it directly into my vehicle, via cigarette adapter, it says "Afrikaans?" |NEE| |JA| I have no idea what it wants. And actually, since I can't hit either button (I've tried) I suppose in a way, it doesn't matter what it wants. Is there a way to reset this device? Is my touch screen broken? It couldn't possibly need to charge for even longer, could it? (the manual says it only needs 2 hours. it's had way, way more than that.)
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.
The link is as follows:
Posted on Jan 27, 2009
If it is plugged into the car, you use the DC charger. You can charge it using the usb port on your computer as well. In the accessories section of tomtom.com you will find an ac adaptor as well that can be purchased to charge it to an electrical outlet.
Posted on Feb 11, 2009
SOURCE: low battery, won't charge
connect the garmin to your computer using the usb port. It will start charging then. For some reason when the battery goes dead in this unit the only way to charge it is with computer. the car adaptor will not work once the battery gets real low.
Posted on Apr 20, 2009
Garmin satnavs come with a charge out of the box.
In some cases your device may have lost a charge during shelf life. In this case you can charge these units in three ways:
Posted on Aug 16, 2010
Tips for a great answer:
Feb 19, 2013 | Tomtom ONE GPS Receiver
Jul 31, 2012 | Tomtom GO 910 GPS Receiver
Feb 28, 2011 | Tomtom XXL 530S Car GPS Receiver
Jan 29, 2011 | Tomtom XXL 550 Car GPS Receiver
Jan 01, 2011 | Tomtom GO GPS Receiver
Dec 29, 2010 | Tomtom XXL 540S GPS Receiver
Dec 25, 2010 | Tomtom XXL 540S GPS Receiver
Dec 21, 2010 | Tomtom XXL 540S GPS Receiver
Dec 29, 2009 | Tomtom ONE XL GPS
60 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: