Question about Tomtom XXL GPS

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Tomtom XXL GPS still says "Wil u koppel aan 'Rekenaar'?" after charging all night. Screen isn't responsive. The device will turn on, and off. That is all it will do.

I bought this device brand new. Everything in the box looked as though it had never been tampered with. After leaving it plugged in for several hours, the screen still does not respond to any kind of touch. Stylus, fingertip, fingernail, or otherwise. When I plug it directly into my computer via USB port it says "Wil u koppel aan 'Rekenaar'?" and when I un-plug it, and let it run on battery alone, or plug it directly into my vehicle, via cigarette adapter, it says "Afrikaans?" |NEE| |JA| I have no idea what it wants. And actually, since I can't hit either button (I've tried) I suppose in a way, it doesn't matter what it wants. Is there a way to reset this device? Is my touch screen broken? It couldn't possibly need to charge for even longer, could it? (the manual says it only needs 2 hours. it's had way, way more than that.)

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

safenude
  • 124 Answers

SOURCE: tom tom one v1 Loose power connector

If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.

The link is as follows:

www.tomtom.com

Posted on Jan 27, 2009

Bubbabear64
  • 2794 Answers

SOURCE: can i first charge my tomtom 330xl on the usb port of my computer

If it is plugged into the car, you use the DC charger. You can charge it using the usb port on your computer as well. In the accessories section of tomtom.com you will find an ac adaptor as well that can be purchased to charge it to an electrical outlet.

Posted on Feb 11, 2009

  • 4 Answers

SOURCE: low battery, won't charge

connect the garmin to your computer using the usb port. It will start charging then. For some reason when the battery goes dead in this unit the only way to charge it is with computer. the car adaptor will not work once the battery gets real low.

Posted on Apr 20, 2009

  • 20 Answers

SOURCE: does the tomtom xl charge when plugged in to the

Yes

Posted on Nov 27, 2009

  • 1514 Answers

SOURCE: Brand new Garmin Nuvi 1490 T out of the box. How

Garmin satnavs come with a charge out of the box.
In some cases your device may have lost a charge during shelf life. In this case you can charge these units in three ways:

  1. Place unit on computer with USB cable for approximately 8-12 hours
  2. Place unit on Garmin specified AC adaptor for approximately 4-6 hours
  3. Place unit on 12V vehicle adaptor for approximately 4-6 hours.
Some cars continue to supply power to the cigarette lighter socket when turned off and others don't. If yours doesn't you can charge it from your computer. There's no indicator to show that it's charging or when it's charged. However when you disconnect the satnav from the computer and turn it on there's a battery state indicator which shows if it's fully charged or not.

Posted on Aug 16, 2010

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