Question about Dell 5100cn Laser Printer
Shortly after changing the transfer roller and imaging drum, the black started printing very light. The colors were still perfect. Eventually the black is barely legible. I have cleaned everything I can find to clean. Someone said clean the black auger tubing but I can't find how to get to that. Someone else said it sounded like the imaging drum. They said the black could be bad while colors good even if the drum needed replacing. Since I just replaced it, I am wondering could I have gotten a bad drum? I don't mind purchasing another one, but sure hate to if I will still not be able to get the printer working.
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Posted on Jan 02, 2017
SOURCE: Prints only blue and pink
I had the same problem. I popped off the right side panel and wiggled all the wires and the yellow started working again. It seemed to be a connection problem.
Posted on Aug 01, 2008
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Posted on Nov 04, 2008
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