Question about Ricoh Aficio SP C811DN-DL Printer

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Ricoh Aficio SP C811DN. I keep getting an error message to set the Yellow PCU correctly. I've taken it out and put it back in several times. Is there a way to just clear the code assuming the PCU

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Perhaps, it is a faulty PCU. Try by shutting off power and using another but wait a few minutes before turning it on again.

Posted on Jan 22, 2013

  • 1 more comment 
  • WorldClass Instituteofmartialarts

    Thanks. That didn't work but I see the problem. The "female end" of the plug-in (looks like a phone jack) is pushed in. I can actually stick my arm in and reach it; I centered it, but it still pushes in when I try to put PCU back in. Do you know how I can get to it easily from behind? I've removed panels and opened doors, but am afraid to do anymore for fear of harming some of the motherboards or whatever.

  • Leigh Perlmutter
    Leigh Perlmutter Jan 23, 2013

    Sorry, that's all she wrote!

  • WorldClass Instituteofmartialarts

    I got the service manual from a friend. Also a tip from my son (Electrical Engg/Computer Science Major) to photo each step of taking apart, with photoshopped arrows if needed on each pic, to make sure I knew how to put it back together again. Secured the loose jack and all is working well now. Case closed.

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SOURCE: Ricoh Aficio SP C410DN "set toner cartridge correctly"

It sounds like the part the toner bottle slides under to lock in place is broken. you could try and fold some paper and tape it to the toner to hold it down.

Posted on Apr 23, 2009

  • 46 Answers

SOURCE: Ricoh Aficio SP C410DN toner error.

Did you follow the instuctions to shake gently then remove all tags prior to placing the toner? Is it a toner/drum unit. look underneath if theres a green drum. After market toner will not work.

Posted on Aug 28, 2009

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Related Questions:

1 Answer

How do i fix the error message set pcu correctly on my ricoh aficio sp c811dn


Turn the machine off. Open the access door and remove the cyan photoconductor unit. Check the contact pins are straight and undamaged. Gently reinsert the unit. Turn the power back on. If the machine still does not recognise the pcu is inserted it is probably damaged and needs replacing. How many copies/prints has your machine done?

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How do I factory reset my Ricoh Aficio SP C811DN?


Go into SP mode. Saw it there once when I was just fooling around in SP modes at work. Enter SP mode with pressing the yellow clear all button, then 107 and holding down the red stop button. .

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RICOH AFICIO SP C811DN


press the up/down arrows together for @ 5 seconds, then hit "ok".
scroll to "engine"
look for 5-810 -SC reset, hit "OK" turn machine off/on using toggle switch.

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Ricoh Aficio SP C811DN Printer. after printing 9 pages it will stop and displays CS367 error code saying 'Functional problem turn power switch off then on. Can you tell me what that means and how fix...


SC367 is a toner density error having to do with yellow. If you've tried turning the machine off (with the power switch on the lower left side) and turning it back on and that doesn't help, your next move should be to replace the yellow photoconductor unit (PCU).

Thanks for using FixYa!

Feb 08, 2011 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

My Ricoh Aficio SPC811DN printer keeps asking me to replace my PCU colour all the colour carteridges are over half full what do i have to rplace


The PCU is the drum unit. There is one for each colour (C,M,Y & K). Each PCU has a 'life' and the machine will ask you to replace it when it has reached the end of its expected life. The PCU life has nothing to do with the amount of toner that you have in the cartridges and they need to be changed independantly.

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I have a Ricoh C811DN printer and getting the error message "SC303 - Functional Problem" I downloaded the Ricoh error codes and the description for this code is: Charge Corona Output Error 3,...


Many times, replacing the PCU can fix this problem. For sc303, yellow is the color in question, so try replacing the yellow PCU. If that doesn't fix the problem, you may need to have your printer's high voltage power supply replaced.

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Error sc364


Check all TD sensors connections to the PCU.
Or else replace PCU

Oct 29, 2010 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

Ricoh SP C811DN error sc549


unplug printer, wait minute, plug in, should reset.
check Ricoh website to trouble shoot if does not reset.

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