Question about Brother MFC-3240C All-In-One InkJet Printer

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Printer does not discharge paper when done

All of a sudden my printer has stopped sending the printed pages out. I can remove the paper tray and pull out the page, as long as I am only doing one. There is a jam if the printer tries to take another sheet of paper.

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  • lrme Jan 30, 2009

    I didn't actually try your suggestion, because I noticed a gizmo underneath the printer which appeared loose. I was finally able to reach the Brother service line, and a lady there told me it is the problem, that it wears out from use and requires service. It is supposed to go back and forth and the wheel helps feed the paper through, but she said it is not supposed to be loose when you pick up the printer. She also suggested I clean the rollers with alcohol, which I haven't done yet. Since then, a few pages have actually ejected properly, and I have just printed other things one page at a time so I could reach in and retrieve the copy. It's not a permanent solution, of course, but all I can manage now. Thank you for your input, I do appreciate your taking the time and interest.

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Now take a size 10 Envelope fold it so that it should become like a thin long strip........ Now Insert that Envelope on the left side corner of the Printer and move it from right to left and left to right as fast as u can for about 10 times.......... Now Insert the Ordinary Papers onto the Printer and insert both the catridges and Turn on the Printer..........
Good Luck

Posted on Jan 27, 2009

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Red light is constantly blinking and when try to print, there is always a paper jam


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My HP P2015DN only prints one page at a time. If I have a 5 page document, the first page prints and then I must print the go button for each page to print.


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Instructions
  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

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thanks

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. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

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Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

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Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

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Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

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Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

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Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

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Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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